Uber Eats introduced courier returns for retail items purchased through the app, available at thousands of stores across the U.S. as of April 17. The initiative is a first of its kind for the on-demand third-party-delivery industry.
As anime experiences a surge of popularity, restaurants are connecting with the previously niche genre’s fan bases through promotional campaigns featuring popular characters and themes.
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The online ordering and delivery marketplace announced an expansion of its hybrid call center in early April. The solution combines brand-trained agents and artificial intelligence integration to serve restaurant operators and restaurant technology companies.
The Michelin Guide announced an expansion into the Great Lakes region, bringing culinary prestige to six Midwest cities. Michelin-recognized restaurants report benefits ranging from revenue boosts to eased labor challenges.
Shake Shack’s Project Catalyst is a tech overhaul spanning loyalty, POS, kitchen systems and AI to support faster growth, smoother operations and stronger guest engagement.
NYC officials announced a settlement of more than $875,000 with delivery platform HungryPanada for violating the city’s Third-Party Food Delivery Service Laws. City leaders used the opportunity to send a message that the city will use the laws to protect small business owners.
The expansion marks the latest milestone in DoorDash and Wing’s ongoing partnership to offer consumers faster, more efficient, and more sustainable delivery.
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Chipotle launched a revamped loyalty program April 13, leaning into gamification and monthly freebies to drive everyday engagement and appeal to perk-seeking Gen Z consumers.
