latest posts

Starbucks Pulls Back AI Inventory Counting Tool 

By Bernadette Heier | June 2, 2026

Starbucks’ decision to discontinue an AI inventory tool highlights the challenges of scaling new technology across restaurant operations.

Will Delivery Benefit from the World Cup?

By Peter Backman | June 2, 2026

A breakdown of how World Cup viewing patterns could influence food delivery demand worldwide.

Uber Increases Delivery Hero Stake as Global Consolidation Continues

By Bernadette Heier | May 27, 2026

Uber has increased its stake in Delivery Hero, becoming the German food delivery company’s largest shareholder as consolidation continues across the global delivery sector.

Why Kalei’s Kitchenette Said No to 3PD

By Hans Lammeman | May 27, 2026

The co-owner of Kalei’s Kitchenette breaks down the decision against allowing orders from 3PD platforms like DoorDash and Uber Eats and the subsequent impact on the single-unit operation.

From Food Trucks to Airports, Restaurants Expand Beyond Four Walls

By Bernadette Heier | May 27, 2026

Restaurant operators are exploring new revenue streams beyond traditional brick-and-mortar restaurants, from food trucks and brewery partnerships to airport licensing deals and automated kiosks.

Poll of the Week May 28, 2026

By Allison Olson | May 27, 2026

Related posts: Delivery Providers Roll Out Restaurant Relief Big Delivery Providers Bristle at Minimum Wage for NYC Delivery Workers Restaurant Analysts React to COVID-19 Closures Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency

Popeyes Bets on Biscuits for CPG Push

By Hans Lammeman | May 26, 2026

Popeyes rolled out an at-home biscuit mix May 26, using an iconic menu item to expand the brand’s emerging CPG lineup.

Industry-Shaping Trends from the 2026 NRA Show

By Hans Lammeman | May 21, 2026

Beverages driving revenue, the rising importance of the post-ability of menu items and consumers’ shifting approach to value meals — these were a few of the trends shaping discussion at the 2026 National Restaurant Association Show in Chicago last weekend.

Restaurants Use Menu Intelligence to Shape Loyalty, Discovery and Personalization

By Bernadette Heier | May 21, 2026

From allergen filters to AI-powered recommendations, restaurants are using menu intelligence to better understand and serve guests.

Poll of the Week May 21, 2026

By Allison Olson | May 20, 2026

Related posts: Delivery Providers Roll Out Restaurant Relief Big Delivery Providers Bristle at Minimum Wage for NYC Delivery Workers Restaurant Analysts React to COVID-19 Closures Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency