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Outstanding Operator: Nothing Bundt Cakes

By Hans Lammeman | March 18, 2026

Third-party delivery is powering growth for Nothing Bundt Cakes, a bakery chain with more than 780 locations across North America. The brand uses customer data to understand guest behavior and guide marketing efforts. 

Wendy’s Seeks An Influencer for New Chief Tasting Officer Role

By Hans Lammeman | March 17, 2026

Wendy’s is on the hunt for an influencer-like ambassador to fill its first-ever Chief Tasting Officer role. The initiative has already drawn thousands of applicants, with a $100,000 for the lucky fan ultimately selected to represent the brand through engaging social content.

Grubhub Tests Drone Delivery from Wonder Location

By Bernadette Heier | March 17, 2026

The three-month pilot in New Jersey marks the first time Grubhub and Wonder are offering aerial delivery and will test how the technology integrates into Grubhub’s existing marketplace.

Poll of the Week March 19, 2026

By fodnews | March 13, 2026

The Duopoly Endgame: What Happens When Every Market Has Only Two Platforms

By Peter Backman | March 13, 2026

As global delivery markets consolidate, a look at other industries offer insight.

Outstanding Operator: Tono Pizzeria + Cheesesteaks

By Bernadette Heier | March 12, 2026

Tono Pizzeria + Cheesesteaks has grown from a single pizza concept into a portfolio of restaurant brands across Minneapolis and St. Paul, Minnesota, built around authentic family recipes and a strategy of meeting guests wherever they choose to dine.

Automated Tea System Looks to Shake Up Tea Industry

By Hans Lammeman | March 11, 2026

Following its initial deployment through an exclusive partnership with QuikTrip, Appliance Innovation announced the expanded availability of Automated Fresh-Brew SimpliciTea system. Company executives claim the technology addressed issues that have long plagued hot tea sales. 

Burger King Tests AI Headsets That Measure Worker Friendliness

By Bernadette Heier | March 11, 2026

The tool, part of the BK Assistant platform, listens to customer interactions and identifies hospitality phrases such as “welcome to Burger King,” “please,” and “thank you.”

Outstanding Operator: Cheba Hut

By Hans Lammeman | March 11, 2026

Cannabis-themed sandwich chain Cheba Hut embraced tech to light a fire under delivery sales, its catering program and customer loyalty initiatives.

NYC Delivers Trash Reform with 3PD

By Hans Lammeman | March 10, 2026

With new trash bin requirements rolling out across the city, the NYC Sanitation Department announced official bins are available for delivery via Instacart, DoorDash and Uber Eats.