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Outstanding Operator: Another Broken Egg Cafe

By Bernadette Heier | February 1, 2024

CEO Paul Macaluso knows first-hand how to streamline the off-premises side of a business—building a successful delivery and takeout program from the ground-up with growth plans underway.

Voice AI Surge Continues as More Restaurants Automate Ordering

By Bernadette Heier | January 31, 2024

Jersey Mike’s is the latest fast casual to integrate AI-voice ordering through SoundHound.

Little Caesars Taps Deliverect to Scale Global Delivery Operations

By Beth Signarovitz | January 31, 2024

Deliverect will provide Little Caesars a means to connect its third-party delivery channels to point-of-sales systems through one integration.

Outstanding Operator: The Smoke Shop BBQ

By Tom Kaiser | January 29, 2024

A long-time chef looking for a higher challenge switched to BBQ, leaned on third-party delivery with no qualms about the cost.

Marqii Offers New Dashboard Experience for Restaurants

By Beth Signarovitz | January 25, 2024

The dashboard includes new review management integrations with OpenTable, Uber Eats, GrubHub, and ezCater, among other features.

Cultural Navigation in Global Restaurant Delivery: Crafting Success Amid Diversity

By Peter Backman | January 24, 2024

In the dynamic world of international restaurant delivery, large players like DoorDash, UberEats, and Delivery Hero, alongside their smaller counterparts, face the complex task of tailoring their operating models to diverse cultural needs.

Stuart and UrbanPiper Partner to Accelerate Delivery

By Beth Signarovitz | January 19, 2024

Stuart teams up with UrbanPiper for faster order and delivery in the UK, Ireland, and Europe.

Outstanding Operator: Chipotle

By Bernadette Heier | January 18, 2024

The fast-casual is being recognized for its innovation, consistently implementing new technologies and digital-forward formats to streamline operations. 

Walmart Plans Rapid Drone Delivery Expansion

By Beth Signarovitz | January 17, 2024

The retail giant is offering drone delivery for up to 75 percent of the Dallas-Fort Worth population.

Uber Shutters Alcohol Delivery App Drizly

By Bernadette Heier | January 16, 2024

Uber shuts down Drizly after acquiring the alcohol delivery brand three years ago for $1.1 billion.