There are plenty of adages that remind us what we know today may not apply tomorrow. That’s true in restaurant technology and especially restaurant robotics, as SJW founder and CEO Nipun Sharma has learned. Before becoming an investor and mentor, his whole career was in restaurants, with a special proclivity for operating steakhouses and fine dining. When he started working on a new project with automation in mind, he found a lot of action, but not exactly what he wanted or what was promising but very early stage. He found […]
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Nabeel Alamgir is diversifying Lunchbox far beyond its roots of online ordering, integrations and marketing.
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Gopuff partnered with BurgerFi to deliver burgers and sides during late-night hours in Tallahassee, Florida.
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Thanx received some star power with news that Greg Creed, former CEO of Yum Brands, joined the company as an advisor.
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Nextbite teamed up with the WWE to launch a virtual restaurant in the Dallas area ahead of WrestleMania 38.
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Direct digital orders are a common goal across the restaurant space, and loyalty has emerged as a way not to push users to order direct but instead entice them with perks, ease and lower fees. Back in 2019, Olo founder and CEO Noah Glass wrote, “The measure of success in the years to come will be a restaurant’s percentage of direct digital sales.” The industry was moving in that direction for restaurants to reduce the burden of delivery provider commissions, but like so many things, the COVID-19 pandemic spurred that […]
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Miso Robotics and Chipotle are testing an automated chip-making robot to see if it can keep up with human counterparts and meet the burrito giant’s exacting standards. Dubbed “Chippy,” the chip-making robot will look familiar to Flippy fans. It’s based on the same platform that powers Flippy, the burger-flipping and fry-frying robotic arm. Chippy, however, is slimed down from the typical multiple-fryer outlay and was designed to work with a single fryer as Chipotle restaurants typically only have the one chip-making station. There were some significant tweaks to the platform […]
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A Lime Fresh Mexican Grill franchisee accused Google of using “bait-and-switch” tactics to encourage customers to place orders on third-party delivery marketplaces, depriving restaurants of profitable first-party sales they would have otherwise made.
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DoorDash announced a new small business educational program called the Accelerator for Local Goods.
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Nextbite has hired Michelle Wickham, a 37-year enterprise restaurant executive, as its general manager of operations.
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