latest posts

Uber Eats to End “Unnecessary” Plastic Waste From Deliveries

By Bernadette Heier | June 8, 2023

Uber pledges to eliminate carbon emissions and plastic waste from its delivery business by 2040, bringing it in line with goals at its ride-hailing arm.

Looking to Scale, RobotLab Enters Franchise Space

By Matthew Liedke | June 7, 2023

With more than 10,000 robots deployed worldwide, RobotLab’s products can almost be everywhere at once, but the same can’t be said about its physical locations.

Restaurants Use Customer Data to Deepen the Guest Experience

By Laura Michaels | June 6, 2023

Panelists discuss how customer data acquisition and social media are essential to boosting loyalty and frequency for multi-unit restaurant brands at the Food On Demand Conference.

Amazon Extends Free Grubhub+ for Prime Members

By Bernadette Heier | June 6, 2023

Amazon Prime members receive an additional year of Grubhub+ for free, gaining access to $0 food delivery fees, discounts and more.

How Restaurant Real Estate Is Evolving in a Digital World

By Laura Michaels | June 5, 2023

Panelists at the Food On Demand Conference discuss how brands are working to update footprints to reflect changing consumer patterns.

Paytronix Report Underscores Importance of Responding to Customers

By Bernadette Heier | May 31, 2023

Paytronix breaks down first-party ordering advantages, importance of guest feedback and more in 2023 Online Ordering Report.

Serve, Uber Eats Scale Up Autonomous Delivery Plans

By Tom Kaiser | May 31, 2023

Serve Robotics announced plans to drastically expand its partnership with Uber Eats.

Toast Data Shows Dine-In Still Dominates Lunch Traffic

By Tom Kaiser | May 31, 2023

New data from Toast shows what’s changed, as most cities remain below pre-pandemic lunchtime traffic.

Blaze Pizza Selects Qu to Support Rapid Growth

By Tom Kaiser | May 31, 2023

Blaze Pizza selected Qu’s unified commerce platform to support continued rapid growth and innovation across its more than 300 locations in the U.S. and Canada.

Alcohol Delivery On the Rise, DoorDash Says

By Bernadette Heier | May 30, 2023

Alcohol delivery demand persists, even post-pandemic, with the desire for convenience and safety continuing to attract consumers.