latest posts

Wow Bao Innovates Rewards with NFT-backed Loyalty, Digital Collectables

By Bernadette Heier | May 30, 2023

Wow Bao launches The Hot Buns Club and debuts Digital CollectaBaos to enhance loyalty program with exclusive member deals.

Solving Today’s Data Issues Enables Tomorrow’s Innovation at 2023 FODC

By Bernadette Heier | May 25, 2023

As restaurants continue to add more sales channels, panelists discuss past and current challenges faced with data issues, and what innovations today tackle that.

Tech Aiding Labor Takes Front Seat at National Restaurant Association Show

By Bernadette Heier | May 25, 2023

Robot servers, robotic arm-fryers, and AI everywhere, the restaurant industry’s biggest event showcased how tech can streamline front and back-of-house operations.

Uber Expands Direct Offering with Cartwheel Partnership

By Tom Kaiser | May 24, 2023

Uber Eats is expanding its hybrid delivery offering through a new partnership with Cartwheel.

DoorDash Hits Record for Non-Restaurant Orders

By Tom Kaiser | May 24, 2023

DoorDash set a record for the most non-restaurant orders in a single day on Mother’s Day.

Grubhub Adds New Features in Restaurants Portal

By Tom Kaiser | May 24, 2023

Restaurants on the Grubhub platform have access to a new round of updates in the Grubhub for Restaurants portal.

GoTab Integrates with OpenTable

By Tom Kaiser | May 24, 2023

GoTab has partnered with OpenTable promising faster turns and a smoother-running front-of-the-house.

Delivery Apps Help Papa John’s, Zaxby’s Meet Customers Where They Are

By Matthew Liedke | May 18, 2023

Panelists discuss how franchisors are adjusting to working with third-party delivery companies at the 2023 FODC.

Zipline Continues to Expand Drone Food Delivery in U.S.

By Bernadette Heier | May 18, 2023

Zipline has teamed up with Seattle-based Pagliacci Pizza to deliver pizzas via aerial drones, following a recent partnership with Sweetgreen.

Panelists on Next-Gen Payments and Customer Experiences at FODC 2023

By Bernadette Heier | May 18, 2023

With the restaurant space continuing to evolve and transform with next-generational tech, leaders in the industry dove into how the evolution can benefit customers.