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Chowly Buys Guest Experience Platform Koala

By Tom Kaiser | February 1, 2023

Chowly, a Chicago-based delivery integration provider, announced its acquisition of Koala, a guest experience platform that allows established and emerging restaurant brands to elevate their digital ordering experience across web, app and kiosks. The combined business will represent over 16,000 restaurant locations on the platform, integrating over 350,000 orders per day across the U.S. “We’re thrilled to welcome Koala to the Chowly team,” said Chowly co-founder and CEO Sterling Douglass. “Merging these two businesses together represents a major leap forward in the mission of both organizations as we help restaurants […]

Vromo Partners with Uber on White-Label Delivery

By Tom Kaiser | February 1, 2023

Vromo announced a new delivery partnership with Uber Direct that’s intended to provide white-label logistics solutions around the world. The venture will offer restaurants across the United States access to improved coverage and service levels at what the delivery management provider calls “the most competitive price available.” This partnership, in turn, will help supply meet demand as the restaurant sector experiences a shift in appetite for delivery services during times of global inflation. The goal is helping restaurants operate an efficient delivery model at scale, while providing excellent customer experiences […]

Drizly Alcohol Delivery Comes to Gopuff

By Tom Kaiser | February 1, 2023

Drizly, an Uber subsidiary, announced a new partnership with instant delivery provider Gopuff for alcohol on demand.

BurgerFi, MAVI Launch In-Car Ordering

By Bernadette Heier | February 1, 2023

Customers will have the ability to view menus in real-time, order and pay through the dashboard of connected vehicles.

Starship Robots on a Roll: Orders up 72 Percent at George Mason University

By Bernadette Heier | January 31, 2023

George Mason University, the first U.S. college campus to offer autonomous food delivery, and Starship Technologies are celebrating four years of service and over 330,000 orders placed.

Huey Magoo’s Integrates with Tech Platform Qu to Achieve Aggressive Growth

By Bernadette Heier | January 26, 2023

The emerging brand says the integration will assist in plans to double locations this year while fulfilling guest orders across in-store, drive-thru and digital channels.

Portillo’s Bets on Southern States, Hero Dads

By Tom Kaiser | January 26, 2023

Portillo’s is sitting pretty thanks to multi-lane drive-thrus, luring “hero dads” inside and doubling down on its most concentrated markets.

Online Grocery Sales Hit $9.1 Billion, Up 2.4 Percent

By Bernadette Heier | January 25, 2023

Driving the U.S. grocery e-commerce growth was a combination of more households buying groceries online and a slight uptick in order values. 

Rising Restaurant Costs Reveal Generational Divide in Spending 

By Bernadette Heier | January 24, 2023

Amid rising prices, older consumers are dining out less, while younger generations are choosing lower-priced restaurants.

Grubhub, Topanga.io Bringing Zero-Waste Takeout to Campus

By Tom Kaiser | January 23, 2023

Diners placing takeout orders from on-campus dining locations will now have the option for zero-waste packaging thanks to a partnership between Topanga.io and Grubhub.