Restaurant Delivery, the Global Outlook
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. As we approach the...
Chick-fil-A Takes Drive-Thru to New Heights, Literally
Chick-fil-A is the latest to join the “rethinking restaurants” trend among fast food hubs. The chain opened its first drive-thru-only restaurant packed with gadgets and gizmos. The new design mirrors Taco Bell’s test concept, Taco Bell Defy, which debuted in Brooklyn...
Curbit Partners With Microsoft for AI and Pushes for 100,000 Restaurants
It was last November when Curbit, a restaurant capacity-management platform, announced that it had signed up Smashburger. That made noise. And now it’s back with news that it is partnering with Microsoft to offer enhanced machine-learning capabilities for its clients,...
The Future of Meal Delivery Might Be Cargo Bikes
There are noble souls who insist that time stuck in traffic doesn’t bother them. That they can blissfully enjoy the time listening to podcasts. These are annoying people. For the rest of us, it’s aggravating. And for restaurants, it’s money lost. The...
Marqii Adds Suggested Review Response Feature
Digital operations platform Marqii has announced the launch of its new AI-powered Suggested Review Response feature. This was designed for hospitality teams and generates unique review reply drafts in seconds that are on-brand. The feature has significantly reduced...
Mealogic Launches a Food-as-Medicine B2B Platform
There is no doubt that the world would be a healthier place if we all ate our brussels sprouts. But come on. Yuck. And therein lies the dilemma. We don’t always eat what is good for us, we never have, which leads to troubling health outcomes, from obesity to diabetes...
Starship Delivery Bots Head to New U.S. Campuses
This fall, Starship is rolling out more autonomous delivery robots to U.S college campuses. Already present at 50 campuses, Starship is adding Georgia Institute of Technology, Southeast Missouri State University, University of New Mexico, Prairie View A&M...
Wow Bao Enhances Digital Customer Experience with Superorder
Wow Bao has partnered with Superorder to step up their digital customer service experience. The collaboration is also expected to optimize Wow Bao’s operations and drive profitability. The fast-casual Asian Restaurant concept, is known for its potstickers, bao, and...
Could DoorDash’s New Discount Programs Pose a Revenue Challenge for Restaurants?
DoorDash believes it has the answer to the summer slowdown in restaurant traffic. The third-party platform recently began promoting two initiatives that offer deep discounts to consumers: Lunch Specials and Happy Hour. The company said these programs aim to drive...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.