Sweetfin Finds Sweet Spot With Delivery Exclusivity
Sweetfin, a poke concept in Southern California with 16 locations, has a history of embracing delivery exclusivity. Pre-pandemic it worked solely with Postmates. Then for a few years it extended to all the providers. Now it’s back with just Postmates and its parent...
Pizza Hut Unveils “Digital-Forward” Design with Drive-Thru
Pizza Hut has introduced a new restaurant design in Plano, Texas, focused on technology and convenience to attract more customers. The store features self-service kiosks, heated cabinets for contactless order pickup, and a drive-thru. The drive-thru includes a “Hut ‘N...
Uber Eats Uses Bags Made From Leaves
Jumping into a pile of leaves is something to do at least once. It’s so cozy. Uber Eats is bringing that embracing, and ecological, aesthetic to its packaging, starting with a pilot in Paris, in which it will deliver items in bags made from fallen leaves collected...
Shake Shack Partners with Delta to Bring Burgers 35,000 Feet
Shake Shack burgers are taking flight thanks to a first-of-its-kind partnership with Delta Airlines. Starting in December, Delta will offer Shake Shack’s cheeseburgers on select flights departing from Boston, with plans to expand in the future. Available only to first...
Restaurant CFOs Embrace Technology’s Role in Growth
The role of chief financial officer has evolved beyond a sole focus on accounting and finance, as additional factors like technology have become crucial considerations. As technology continues to drive innovation in the restaurant space, CFOs are finding ways for it...
DoorDash Announces New Grocery Partners
DoorDash has been expanding into supermarket aisles for a while now. In 2023, it announced partnerships with Cub Foods and Instacart. Earlier this year it rolled out a program with Chase for grocery benefits to cardmembers. And now it’s going deeper into the produce...
Regional Champions in Global Food Delivery
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. While DoorDash and...
Black Box Intelligence Report Reveals Off-Premises Resiliency
We all know the narrative for the restaurant industry in 2024. Food costs up. Labor costs up. Traffic down. Operator morale challenged. Yet one area has been standing tall during the tumult: off-premises. “It’s been bucking the trend of what’s happening in the rest of...
The Key to Succeeding in Third-Party Apps? Mark Up Prices Less Than Competitors
Third-party delivery apps can be challenging for restaurants, but ‘they are essential today for restaurants to survive,’ said Craveworthy Brands founder and CEO Gregg Majewski. The markups required to cover costs of advertising on apps such as Uber Eats...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.