MOD Pizza is enhancing its ability to understand its consumers through an engagement with Bikky, a customer data platform built exclusively for multi-unit restaurants. Bikky provides MOD with summary metrics that include new repeat customer counts across its more than...
After a year-long partnership, Wonder has acquired Relay, a New York City-based delivery service. The move is part of the food hall concept’s strategy to streamline delivery operations. Relay maintains its own fleet of contracted couriers, mainly on bikes,...
The traditional ghost kitchen model is blowing up. Formerly a pioneer in the industry, Kitchen United no longer operates physical storefronts. Operational challenges have plagued food trailers operated by Reef Technology, whose presence in the US has diminished...
Editor’s note: This article originally appeared in Franchise Times, a sibling publication to Food On Demand. If any restaurant operator found a magic lamp with genie in tow, they’d probably wish for some kind of solution to their staffing and wage challenges or a few...
OrderOut, a dashboard that allows restaurants to manage online orders, has launched same-day payouts for all Uber Eats orders. While orders placed on Uber Eats can typically take up to 9 days to be paid out to the restaurant, OrderOut Same-Day Payouts provide deposits...
JUICER has completed a seed round of $5.3 million. The round was led by York IE and will be used to further develop tools and data for their restaurant revenue management services. The company offers solutions designed to help restaurants adjust to increased delivery...
Michelle Smart Chief Customer Care Officer, ezCater Michelle has spent over 25 years driving improved customer experiences for technology companies. As Chief Customer Officer at ezCater, Michelle is responsible for leading the company’s beyond helpful customer...
Sterling Douglass Co-Founder & CEO, Chowly Sterling Douglass is the Co-Founder & CEO of Chowly, an off premise platform empowering SMB restaurants to succeed outside of the 4 walls of the restaurant. Sterling also currently serves on the President’s Club of...
Andrew Nakkache Co-Founder & CEO, FIRST Andrew is the Co-Founder & CEO of FIRST, the delivery platform built for Restaurant Brands, Delivery Fleets, and Ordering Services to give businesses what they need to scale sales, reduce costs, take control over their...
ChowNow, a marketing and online ordering platform for restaurants, has acquired Cuboh, a platform used for consolidating online orders. This solution will provide an integrated resource for restaurant operators to streamline off-premises business. Cuboh was founded in...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.