by Beth Signarovitz | Aug 7, 2024 | News Briefs
DoorDash is expanding its partnership with Chase to enhance grocery benefits for cardholders. Eligible cardmembers can enjoy recurring perks when ordering from convenience, grocery, and non-restaurant stores on DoorDash. DashPass, DoorDash’s membership program,...
by Bernadette Heier | Aug 6, 2024 | News
With 80 percent of orders going out the door, it only makes sense for Teriyaki Madness to further invest in streamlining its off-premises operations. The Denver-based fast-casual recently introduced ‘Mad Dash’ a technology designed to make curbside pickup fast—super...
by Adam Wahlberg | Aug 6, 2024 | Automation, News, Top Stories
There is this perception in pop culture that we all want to interact with robots. Maybe it stems from R2-D2 in Star Wars. That was an adorable robot. Don’t we all want to hang out with an android bestie? No. Not really. If one comes to drop off your restaurant order,...
by Bernadette Heier | Jul 31, 2024 | News, Top Stories
Yoav Levy says it’s time to take the guesswork out of assessing food freshness. As co-founder and CEO of Evigence, he envisions the “death of the date code” in the food service industry, thanks to the company’s innovative tracking technology. Evigence develops...
by Adam Wahlberg | Jul 31, 2024 | News
A couple months ago, Zhong Xu, CEO of Deliverect, a software company that streamlines order management by connecting point-of-sale systems to delivery apps, walked 10 kilometers of the Great Wall of China. He hasn’t stopped thinking about it. “It was a reminder to me...
by Beth Signarovitz | Jul 31, 2024 | News Briefs
Schnuck Markets is leaning on tech to streamline the shopper experience. The Midwest grocery chain is rolling out Instacart’s Carrot Tag electronic shelf-label software chainwide. The Carrot Tags ‘pick-to-light’ function allows shoppers and store...
by Adam Wahlberg | Jul 31, 2024 | News
In a decision heard around the gig-economy world, the California Supreme Court has ruled that Proposition 22, which classifies rideshare and delivery drivers as independent contractors, may stand. Proposition 22, which 59 percent of voters approved in a 2020 ballot...
by Bernadette Heier | Jul 30, 2024 | News, News Briefs
Bojangles has no qualms about accelerating its investment in drive-thru voice AI. Following a successful pilot with Hi Auto, an AI drive-thru voice provider, the chain signed an agreement to roll out the tech in hundreds of its 800 locations, in both franchisee and...
by Beth Signarovitz | Jul 30, 2024 | News Briefs
Bok a Bok, a fast-casual restaurant chain in the Seattle area, has launched its own in-house delivery program. The program is powered by enterprise delivery management platform Cartwheel. The change was prompted by a City Council ordinance to increase driver pay,...
by Adam Wahlberg | Jul 29, 2024 | News
Virtual Dining Concepts (VDC), which has long been an alchemist in the online-only restaurant world, has a new offering for maximizing delivery efficiency: a tech stack that sits on top of middleware platforms called Linked Eats, which it has spun into its own...