Questions to Answer Before Signing with a Third-Party Delivery Provider
Agreeing to a contract with a third-party delivery partner is a big decision. It can be overwhelming to ponder all the details and ramifications. That’s why it is smart to pull in a legal adviser. Ryan Palmer, the head of Lathrop’s restaurant, food, and beverage...
How Franklin Junction is Redefining Ghost Kitchens Amidst Industry Challenges
Ghost kitchens flourished during the pandemic as they capitalized on the increased demand for doorstep delivery when restaurants had to shutter dining rooms. Major national chains such as Wendy’s, Burger King, Popeyes, and Chick-fil-A enthusiastically embraced the...
Uber Acquires Taiwan’s Foodpanda Delivery Biz for $950 Million
Uber Eats has eyes set on growth overseas, announcing last week that it’s scooping up Delivery Hero’s Foodpanda business in Taiwan for $950 million in cash. The move comes as Uber looks to expand delivery in the Asian-market region. The two companies have also entered...
Eavesdropping at the National Restaurant Association Show
To get to the action at the National Restaurant Association (NRA) Show, you take an escalator to the third floor of the South Building at McCormick Place Convention Center in Chicago. Entering the floor feels like entering Willy Wonka’s Chocolate Factory. It’s a world...
Voice AI Steals the Spotlight at National Restaurant Association Show
As I wandered through the technology-packed aisles of the National Restaurant Association food show last weekend, one standout star stole the spotlight among hundreds of vendors: sleek display screens sporting AI-powered voice ordering. Amid rising labor costs and...
QikServe and FreedomPay Partnership Going Strong After Six Years
QikServe and FreedomPay announced the continuation of their successful partnership. Their alliance, which began in 2018 and provides an integrated payment solution to hospitality businesses, has been adopted globally, expanding significantly throughout Europe and...
Generative AI is Changing the Game in Running Restaurants
The term generative artificial intelligence, or Gen AI, covers a lot of ground because of all the capabilities it provides to companies across many industries, including restaurants. To help break down what those capabilities are, and explain what Gen AI actually is,...
Virtual Brands Are Alive But Have Seen Better Days
Robbie Earl is tired of being asked about MrBeast. “I can’t say much because of the litigation,” said the co-founder and president of Virtual Dining Concepts (VDC). “I can say we were harmed. A lot of things will come out in court documents.” When VDC signed the...
Restaurant Reps Air Grievances, Share Solutions on DSP Chargebacks at FODC
Delivery service from third-party providers is a convenient option for consumers and another revenue stream for restaurant operators. However, it’s also come with its set of challenges, including one that is financially impacting restaurants. Across the industry, 2.5...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.