DoorDash Study Reveals Shifts in How Consumers Shop Online
DoorDash has released a new report indicating shifts in how consumers are purchasing consumables (non-restaurant items) such as grocery, household, personal care, pet care, and alcohol products. The third-party delivery giant surveyed over 1,200 U.S. customers in...
Orders.co Aims to Streamline Restaurant Online Ordering with AI-Website Builder, more
As the restaurant industry continues to look at AI for operational solutions, Orders.co is one of the latest companies offering a suite of tools to help businesses better manage and scale online ordering and delivery operations. The ordering management platform is...
Mendocino Farms to Implement Drone Delivery, as the Sector Gains Momentum
Mendocino Farms is one of the latest brands investing in the future of sky-high deliveries. The LA-based, fast-casual chain has partnered with Zipline to deploy drones for delivery of sandwiches, salads and more from select locations, beginning in 2025. San...
Thanx Pounces as Loyalty, Customer Engagement Awareness Peaks
As big-name restaurant tech players like Olo, Toast and Par grow their footprints and bring a raft of new features onto their platforms, loyalty and guest engagement provider Thanx sees an opening as one legacy brand shutters a portion of its business and a growing...
Olo’s Brings Catering, Dynamic Pricing to its Restaurant Base
With the launch of its new Catering+ service designed to streamline bulk orders for enterprise-grade restaurants, Olo has become the latest restaurant tech player diving into the category. The new features are designed to simplify the ordering and payment process for...
Grubhub Celebrates Member Appreciation Month with Exclusive Deals
Grubhub is awarding its loyalty members with five weeks worth of deals, as part of its first-ever Member Appreciation Month. Dubbed Gold Days of Grubhub+, the promotion gives diners discounts and free items from various chains and stores. This includes BOGO Chipotle...
Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency
Chick-fil-A recently settled a $4.4 million class action lawsuit alleging the company advertised low-cost delivery of its food but “secretly” upped prices for delivery orders. The suit, filed by customers in a Georgia federal court, claimed the chicken chain promoted...
Domino’s CTO on Microsoft AI Partnership, Future of Autonomous Delivery
As artificial intelligence (AI) rapidly seeps into the restaurant industry, pizza giant Domino’s is one of the latest to test out new operational technologies. Via an ongoing partnership with Microsoft, Domino’s will utilize Microsoft Cloud and Azure OpenAI to...
Deadline Approaches for Grubhub + Chicago Hatchery Pitch Competition for F&B Entrepreneurs
The deadline for restaurant entrepreneurs to apply to Grubhub and The Hatchery Chicago’s Private Kitchen Pitch Competition is approaching. This is part of a $300,000 partnership between Grubhub and the Hatchery, a nonprofit incubator dedicated to fostering successful...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.