Uber Eats Now Lets Users Create and Share Lists of Favorite Spots on App
We’ve all experienced that moment in a new city, unsure of what to order or just scrolling delivery apps at home, eager to try something different. To help with this, Uber Eats is adding a social twist to food delivery, allowing users to create and share lists of...
FoodFriends Aims To Bring the Restaurant Community Together
Nabeel Alamgir, CEO of Lunchbox, an online ordering and guest engagement system, experiences one emotion nearly every time he gets on a plane after a work trip: regret. “I travel every week, half the time to conferences. When I leave I think on the flight back home,...
Pizza Delivery Giants Push Sales as Marco’s Embraces ‘Challenger’ Status
Editor’s note: This article originally appeared in Franchise Times, a sibling publication to Food On Demand. Delivery-and carryout-focused pizza franchises vied for market share in 2023 as consumers continued to spread their spending around. Major value players...
Golden Chick Hatches a New Tech Platform
The last time the server went down was the last straw for Brian Loescher, president of Golden Chick Franchising, the QSR with 230 locations. “The server we were using was not cloud-based and when it crashed you had to package it up and mail it to the service...
Cultural Adaptation in Global Food Delivery Platforms
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. Global food delivery...
Grubhub Taps Amazon Key to Simplify Delivery Access in Gated Communties
Grubhub and Amazon are working together to simplify deliveries to access-restricted residential buildings and gated communities. Grubhub couriers can use Amazon Key’s 1-Click Access tech to gain authorized entry to common areas without coordinating with staff or...
DeliverZero Adds Grubhub To Its Reusable Container Community
Lauren Sweeney used to hear the same thing about DeliverZero, the reusable container company she leads, wherever she went in New York. Fabulous. Love it. Only one thing: Can I use it with other marketplaces than yours? The answer used to be no. Which drove her crazy....
The SCV Hub Streamlines Ordering Across Multiple Restaurant Concepts
Santa Clarita Valley Kitchens, or The SCV Hub, is focused on enhancing its delivery and digital ordering experience to drive business growth. The SCV Hub is a 10,000-square-foot virtual food hall featuring various food brands in Southern California. Guests can order...
Perkins Enters Fast Casual Space With New Store Design
Perkins is known for its Mammoth Muffins. But its new store prototype, Griddle & Go, goes in the other direction. It clocks in at a lean 1,500 square feet, with seating for 65 guests and digital-ordering tools for the on-the-move crowd. The brand refers to the new...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.