Kiplan Welsch, Via 313
Kiplan Welsch is a seasoned restaurant executive with more than two decades of experience in operations, growth strategy, and multi-unit leadership across leading national brands.He began his career with Chili’s Grill & Bar in 2002, where he played a key role in...Kat Brown, Coordinated Resources
Design, CRI Kat Brown has been in her role for 6 years serving the design community at CRI with warm hospitality and intentional gathering by serving delicious and elevated bites. She is passionate about food, how we spend time together, and the power of breaking...Brian Pearson, Mendocino Farms
Chief Technology Officer, Mendocino Farms Brian Pearson is Chief Technology Officer at Mendocino Farms and a recognized leader in restaurant technology, known for bridging the gap between frontline operations and enterprise innovation.With a career that started in...
Fighting Back: How Restaurants Are Reclaiming the Customer Relationship
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The consolidation...
Outstanding Operator: Landry’s
Landry’s off-premises strategy is shaped by consistency across a wide mix of brands and dining occasions. A 2026 Food On Demand Outstanding Operator, the company supports off-premise growth across roughly 500 domestic full service restaurant locations. Its portfolio...
How the Uber Eats Fees Stack Up Against 3PD Competitors
Uber Eats raised its Marketplace Fees March 11, altering a tiered commission structure that remained largely untouched since its launch in 2021. On its website, Uber cited shifting operating conditions over the past several years and a need for reinvestment to...
Outstanding Operator: Wonder
Wonder has built its off-prem model around variety, speed and kitchen precision. A 2026 Food On Demand Outstanding Operator, the company operates 115 locations across the Northeast. Wonder’s model brings 30 restaurant concepts under one roof, including exclusive menus...
Why Food Allergen Laws Are Pushing Restaurants to AI
With sweeping allergen compliance laws taking effect this year in California and New York, and several other state governments actively considering such legislation, menu transparency is poised to be a defining trend for the foodservice industry in 2026. Menu...Poll of the Week April 2nd, 2026
Tech Stack Gaps Which of the following is the biggest technology gap in restaurant digital experiences right now? Poor system integration Lack of personalization Slow or confusing ordering interfaces Limited support for large or catering orders Please select one of...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.