by Adam Wahlberg | Mar 18, 2025 | News, Outstanding Operators
Bojangles is a Food On Demand Outstanding Operator. Eric Stepp, senior off-premise and catering manager for Bojangles, the growing fried chicken QSR chain, is happy to discuss the brand’s array of operational tactics and tools, from kiosks to limited-time offers...
by Adam Wahlberg | Nov 19, 2024 | Automation, News Briefs
Consider Bojangles sold on kiosks. At its recent annual franchisee conference, it announced that it is working with GRUBBRR to place Samsung Kiosks in its stores, following a pilot program in which the adoption of kiosks exceeded more than 50 percent in select...
by Bernadette Heier | Jul 30, 2024 | News, News Briefs
Bojangles has no qualms about accelerating its investment in drive-thru voice AI. Following a successful pilot with Hi Auto, an AI drive-thru voice provider, the chain signed an agreement to roll out the tech in hundreds of its 800 locations, in both franchisee and...
by Beth Signarovitz | Mar 27, 2024 | News, News Briefs
Bojangles has partnered with Bikky for their data and analytics services. Bikky, a Customer Data Platform (CDP), has been designed for multi-unit restaurants and will be used in all 800 Bojangles locations. Bikky integrates online ordering providers, payment...