DoorDash Begins Package Pickup for Retail Returns
DoorDash can now be used to help customers return retail packages through major carriers including UPS, FedEx and USPS. Just in time for the post-holiday returns rush, Dashers can collect packages at home and drop them off at nearby shipping facilities, easing an...
FDA Offers Third-Party Delivery Food Safety Guidance
As consumers increasingly order food from various online retailers, including grocery, meal-kit subscription services, ghost kitchens and third-party delivery, a new federal document offers safety delivery recommendations for companies to consider. The U.S. Food and...
Taco Bell Launches In-App Delivery with DoorDash
As independent restaurants often rely heavily on third-party apps to drive mobile orders, fast-food chains like Taco Bell are extracting digital growth through their own branded apps. Taco Bell recently launched in-app delivery, that lets customers order delivery...
Thanx CEO: Remove Your Dependency on Discounts
Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.