by Tom Kaiser | Jan 5, 2023 | Briefs, News, Third-Party Delivery
DoorDash can now be used to help customers return retail packages through major carriers including UPS, FedEx and USPS. Just in time for the post-holiday returns rush, Dashers can collect packages at home and drop them off at nearby shipping facilities, easing an...
by Bernadette Heier | Dec 22, 2022 | News, Third-Party Delivery
As consumers increasingly order food from various online retailers, including grocery, meal-kit subscription services, ghost kitchens and third-party delivery, a new federal document offers safety delivery recommendations for companies to consider. The U.S. Food and...
by Bernadette Heier | Dec 8, 2022 | Briefs, News
As independent restaurants often rely heavily on third-party apps to drive mobile orders, fast-food chains like Taco Bell are extracting digital growth through their own branded apps. Taco Bell recently launched in-app delivery, that lets customers order delivery...
by Tom Kaiser | Nov 23, 2022 | Best Practices, News, Top Stories
Thanx founder and CEO Zach Goldstein believes restaurants should move away from discounting as a primary feature of loyalty programs. After rolling out its Loyalty 3.0 platform, he’s urging decision-makers to think strategically about guest engagement and customer...
by Tom Kaiser | Nov 23, 2022 | Briefs, News, Third-Party Delivery
DoorDash rolled out a range of updates designed to make ordering delivery safer for Dashers, customers and merchants. They include real-time safety alerts, a SafeChat program that detects offensive language, and porch light reminders intended to create a safer, more...