You can assume that restaurant operators in New York City, from the casual-dining Italian trattoria in Midtown to the bodega down the street, all agree on one thing: they want access to personalized customer data from third-party delivery providers. They had high...
In the race for top-performing third-party delivery provider, DoorDash is Noah Lyles, according to the Intouch Insight Third-Party Delivery Study. The study, produced in conjunction with Informa Connect, analyzed the performance of DoorDash, Grubhub, and Uber Eats...
I became aware of virtual cashiers in 2022 when I strolled into a Freshii store in downtown Minneapolis. I heard a voice greeting me. I couldn’t tell from where. I saw actual human beings behind a counter preparing meals. But they had their heads down. Then I heard it...
Despite a decline in overall order volume, Grubhub remains optimistic about one promising segment of its business, its campus dining program. In its latest earnings report, Grubhub reported a 12 percent decrease in North American orders, falling from $74.1 million in...
DoorDash shared its second-quarter earnings performance last week and it was another boffo report, at least on the revenue side. Revenue went up 23 percent to $2.6 billion over a year ago. It lowered its net loss from $170 million to $157 million. And it received 635...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.