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Happy Cashier Survives an Internet Backlash. Can It Survive Kiosks?

Happy Cashier Survives an Internet Backlash. Can It Survive Kiosks?

by Adam Wahlberg | Sep 10, 2024 | Automation, News

I became aware of virtual cashiers in 2022 when I strolled into a Freshii store in downtown Minneapolis. I heard a voice greeting me. I couldn’t tell from where. I saw actual human beings behind a counter preparing meals. But they had their heads down. Then I heard it...
Grubhub Adds 60 More Campuses, Sees Avenue as Growth Driver

Grubhub Adds 60 More Campuses, Sees Avenue as Growth Driver

by Bernadette Heier | Sep 4, 2024 | News, Third-Party Delivery

Despite a decline in overall order volume, Grubhub remains optimistic about one promising segment of its business, its campus dining program. In its latest earnings report, Grubhub reported a 12 percent decrease in North American orders, falling from $74.1 million in...
Is There a Revenue Ceiling for Third-Party Delivery Providers?

Is There a Revenue Ceiling for Third-Party Delivery Providers?

by Adam Wahlberg | Aug 8, 2024 | News

DoorDash shared its second-quarter earnings performance last week and it was another boffo report, at least on the revenue side. Revenue went up 23 percent to $2.6 billion over a year ago. It lowered its net loss from $170 million to $157 million. And it received 635...
Industry Consolidation in the Global Food Delivery Space

Industry Consolidation in the Global Food Delivery Space

by Peter Backman | Jul 29, 2024 | News

Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The global restaurant...
GrubHub Delivers Deals In Honor of 20th Anniversary

GrubHub Delivers Deals In Honor of 20th Anniversary

by Adam Wahlberg | Jul 17, 2024 | News Briefs

Remember 2004? Shrek 2 was big. So was Green Day. And GrubHub was just getting started. Cut to today and GrubHub has delivered 2 billion orders to nearly 100 million customers. It’s commemorating two decades in business by launching a two-week event, starting today...
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