While COVID-19 was a boon for the meal delivery business, office deliveries were hit hard. “When the pandemic hit we thought, ‘okay, this will just shift to the home,’” said Zak Edgington, head of corporate sales-western region at Grubhub. But that didn’t happen...
As offices slowly repopulate on the back side of this pandemic, Foodsby has reformatted its commission structure with an eye on fairness—both for its restaurant partners and its own bottom line. After dropping commissions to 3.5 percent during the early days of COVID,...
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