by Tom Kaiser | Jul 14, 2023 | News
Olo unveiled a slew of 10 new features across its three primary categories: Order, Pay and Engage. Card-Present Payment Processing is the headline, and one of ten new Olo product enhancements announced, including Borderless loyalty integrations on its white-label...
by Bernadette Heier | Feb 8, 2023 | Automation, News
Yet another fast-casual chain turns to artificial intelligence (AI) for ordering solutions. Newk’s Eatery has partnered with San Francisco-based technology firm Kea to implement voice AI in its phone channels for to-go orders. With natural language processing, Kea...
by Tom Kaiser | Jul 11, 2019 | News
As the VP of off-premise sales at Newk’s Eatery, Courtney Smith and her team are tasked with helping the 127-unit restaurant brand grow delivery and catering sales, while also helping franchisees make sense of a quickly morphing industry. Their work entails...