Olo unveiled a slew of 10 new features across its three primary categories: Order, Pay and Engage. Card-Present Payment Processing is the headline, and one of ten new Olo product enhancements announced, including Borderless loyalty integrations on its white-label...
Yet another fast-casual chain turns to artificial intelligence (AI) for ordering solutions. Newk’s Eatery has partnered with San Francisco-based technology firm Kea to implement voice AI in its phone channels for to-go orders. With natural language processing, Kea...
As the VP of off-premise sales at Newk’s Eatery, Courtney Smith and her team are tasked with helping the 127-unit restaurant brand grow delivery and catering sales, while also helping franchisees make sense of a quickly morphing industry. Their work entails...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.