Newk’s Sticks to Its Guns While Growing Delivery, Catering
As the VP of off-premise sales at Newk’s Eatery, Courtney Smith and her team are tasked with helping the 127-unit restaurant brand grow delivery and catering sales, while also helping franchisees make sense of a quickly morphing industry. Their work entails...
Olo Signs on Uber for Deeper Delivery Aggregation
Until now, Olo had a bit of an issue; its popular enterprise point of sale integration had a hole in its service. Uber Eats, one of the largest delivery networks in the U.S., was simply not integrated. So while Olo customers could plug most services directly into...
Relationships Key in Checkers Massive Delivery Push
Checkers and Rally’s is taking on delivery in a big way, going all in with every provider it can get and maybe changing the delivery game along the way. Checkers has around 900 locations, with about 300 of those corporate locations. So it’s not as large as the big QSR...
Olo CEO Says Delivery’s Incrementality Is Waning
As more restaurants offer delivery and advertising of delivery options continues to increase, Olo CEO Noah Glass said restaurants should expect deteriorating levels of incrementality, meaning that fewer truly new customers will be up for grabs in the coming year. The...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.