DoorDash is developing an AI-powered system to help restaurants take orders over the phone without any dedicated merchant manpower. The delivery giant said this optional new tool is a response to 1 in 5 delivery customers preferring to order takeout over the phone,...
Restaurant operators have more to keep track of than ever with several sea changes hitting the foodservice industry at the same time. Two experienced restaurant coaches that are restaurant operators themselves have joined forces to launch Off-Premises Domination, a...
*Updated March 18, 2020. This story was originally published by Food On Demand’s sister publication, the Restaurant Finance Monitor. The challenges for restaurants from the COVID-19 virus are formidable. Already, many state and local governments have ordered...
Point-of-sale integration has spawned a whole industry of technology brands looking to ease operations for restaurants diving deeper into delivery with multiple providers. Vishal Agarwal, the founder and CEO of ItsaCheckmate, sees room for all the players in this...
In the restaurant end of the human species, the herd appears to be moving away from non-traditional locations and toward catering as the hot new way to add incremental sales without disrupting the kitchen during rush periods, while paying a lower fee than what’s...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.