Touraj Parang is happy to discuss Shake Shack, the new partner for his company Serve Robotics, but he really wants to talk about John Mulaney. “Did you see his show ‘Everyone’s in LA’?” Parang asked during an interview. “We were prominently featured on each episode....
Editor’s note: This article originally appeared in Franchise Times, a sibling publication to Food On Demand. If any restaurant operator found a magic lamp with genie in tow, they’d probably wish for some kind of solution to their staffing and wage challenges or a few...
Websites, apps and social media have given more options for consumers to connect with brands than just stopping in at their local brick-and-mortar restaurant. Customers who do so are referred to as omnichannel guests, and marketing to them was the focus of a panel...
In the wake of the off-premises revolution, Olo founder and CEO Noah Glass has turned his attention to reinventing the experience of dining inside restaurants. With guests identified by their phone number or even biometrics like a face or eye scan, his goal is giving...
With a fresh Series B investment in hand, two in-house virtual restaurants, pandemic-tested franchisees and a budding consumer packaged goods business, New York-based Mighty Quinn’s BBQ dreams of becoming the Shake Shack of slow-cooked meats as it adds locations...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.