I became aware of virtual cashiers in 2022 when I strolled into a Freshii store in downtown Minneapolis. I heard a voice greeting me. I couldn’t tell from where. I saw actual human beings behind a counter preparing meals. But they had their heads down. Then I heard it...
DoorDash, UberEats, and GrubHub, the three major players dominating third-party food delivery, participated in the “Third-Party Delivery Deep Dive” panel at Food On Demand 2024. The delivery-provider representatives knew they had some skeptics in the...
When it comes to two unlikely goliaths combining forces, it’s not on the scale of Iron Man and Spider-Man. But Uber Eats and Instacart are still pretty formidable. And they are pointing their combined super powers at DoorDash. Instacart will soon introduce a...
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The transformation of...
Data firm Thinkum put together an interesting map of the global delivery land grab, with a unique look at how big this industry has gotten in just a few years. The company scraped web data about restaurants and other foodservice retailers listed on the services...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.