by Adam Wahlberg | Apr 14, 2025 | News
Hope Neiman, the CMO at Tillster, the technology and loyalty-solutions provider for QSRs and fast-casual brands, has been around restaurant-industry data for many years. She doesn’t shock easily. Yet the results of the organization’s new Phygital Index Report jolted...
by Adam Wahlberg | Mar 11, 2025 | Automation, News
SoundHound AI has been living up to its name lately by making a lot of noise in the Voice AI industry. The company, which powers more than 10,000 restaurant locations with its voice and conversational technology, recently announced new tools for operators, including...
by Adam Wahlberg | Mar 7, 2025 | Automation, News
Voice AI solutions for phone ordering aren’t exactly a new thing. Kea has been offering them since 2017. But back then it would take three to six months to get a voice-ordering interface up and running. Today it takes an hour. “It’s taken years of development effort...
by Bernadette Heier | Jan 8, 2025 | News Briefs
Presto Automation, a provider of voice AI technology for the restaurant industry, has sold its assets to a venture capital group led by Remus Capital. The deal closed in December and includes an $18 million capital inclusion to support the company’s growth and...
by Adam Wahlberg | Nov 14, 2024 | Automation, News
Andrew Charles, a senior restaurant analyst at TD Cowen, has seen the future of drive-thru. Rather, he’s heard it. “Voice AI is showing a check lift where it is being used today,” he told the audience at the Restaurant Finance & Development Conference. “The reason...