The Latest News
Piada Italian Street Food Refocuses Loyalty Program Around Spending
The brand is making it more rewarding to be a top spender. Grazie!
Survey Highlights Impact of Grocery Delivery on SNAP Recipients
A DoorDash survey of over 2,400 SNAP recipients found that 78 percent prefer using their benefits for grocery delivery rather than shopping in-store, citing accessibility and reduced stigma.
HungryPanda Secures $55 Million to Expand Asian Food Delivery Services in U.S.
The funding will ramp up the company’s presence in the U.S. and explore options to serve more diverse communities across North America.
Another Broken Egg Café Launches Lunch Items and Plans for Catering and Delivery Growth
The breakfast and brunch brand goes bigger on lunch and leans on its off-premises operations.
Third-Party Delivery Providers Win Court Decision Over Consumer Data
They did not want to share personalized customer info with operators.
DoorDash Tops Intouch Insight Report on Delivery Performance
Intouch Insight has released survey results on third-party delivery providers. Uber Eats has some work to do.
Olive Garden Delves into Plans for Uber Eats Rollout
After a long holdout against third-party delivery apps, Olive Garden signed a deal with Uber Eats last week. We take a deeper dive into the pasta hub’s new strategy.
Fooda Gets Bigger and Smaller With Foodsby Acquisition
Fooda builds out its workplace-food capabilities and expands to 50 cities.
DoorDash Now Helps Restaurants Create Custom Mobile Apps for Ordering
DoorDash introduced several new features, including support for restaurants to create their own mobile apps and an AI-powered call center to assist with ordering.
Global Food Delivery Giants Navigate Economic Disparities
A look at the global food delivery market, where population dynamics and economic output create vast opportunities and challenges.
Hurryio is a New Third-Party Delivery App in Key Biscayne. Can It Compete?
Manny Paez is working to turn restaurants on the island into users of his delivery app, one operator at a time.
Olive Garden Changes Its Mind About Delivery
Olive Garden was one of the last of the delivery holdouts. Uber welcomes it into the fold.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Serve Robotics Stock Surges Amid Investments
Serve Robotics stock surged Thursday 187 percent after Nvidia took a 10 percent stake in the company.
Research
Global Surveys Show Importance of Loyalty and Time of Day
New surveys from Europe and Canada provide insights that American operators can learn from.
The Deliverers
Survey Highlights Impact of Grocery Delivery on SNAP Recipients
A DoorDash survey of over 2,400 SNAP recipients found that 78 percent prefer using their benefits for grocery delivery rather than shopping in-store, citing accessibility and reduced stigma.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
McDonald’s Rolls Out Cash Accepting Kiosks, as Labor Costs Rise
The adoption of kiosks trend continues industry-wide. And now, the Golden Arches have launched cash-accepting kiosks that dispense change.
