Report: McDonald’s Renegotiating UberEats Contract
The exclusive contract between McDonald’s and Uber Eats was the biggest deal in the U.S. delivery industry to date, but it’s currently being renegotiated in an effort to lower fees for individual deliveries, according to a report from Bloomberg. Leadership at...
Wetzel’s Delivery Test Brings Surprises
Just a few weeks into a test of delivery for Wetzel’s Pretzels, new CEO Jennifer Schuler counts two surprises, in a good way. “We all know the average ticket for delivery is higher; ours has been significantly higher,” with the number of items per invoice about 75...
Uber + Toyota Accelerate Driverless Ridesharing
Toyota, SoftBank and auto supplier Denso announced a $1 billion investment in Uber’s Advanced Technology Group to accelerate development and commercialization of the tech giant’s automated ridesharing services. Under the terms of the agreement, Toyota and DENSO will...
Delivery Awareness Surges as Fast-Food Grabs Bigger Bite
According to a new report from customer experience and brand research firm Service Management Group (SMG), awareness of delivery is growing while fast-food restaurants in particular are increasing delivery at three to five times faster than the fast-casual and...
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