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Delivery Fees Vary Greatly, and They’re Going Up

Delivery Fees Vary Greatly, and They’re Going Up

by Nicholas Upton | Oct 24, 2019 | Research, Third-Party Delivery, Top Stories

Delivery consumers aren’t the thriftiest folks out there, as survey after survey says they see the cost of convenience as worth the price. As these delivery networks attempt to make a profit and the economy takes a turn, fees could become a more impactful piece of the...
Delivery Bots ‘Paused’ After Accessibility Incident

Delivery Bots ‘Paused’ After Accessibility Incident

by Nicholas Upton | Oct 24, 2019 | Automation, Briefs

Stuck because a robot won’t move out of the way might sound like a dumb episode of “Black Mirror,” but that was the reality for a doctoral student on the University of Pittsburgh campus. Emily Ackerman, a chemical engineering student who uses a wheelchair, said she...
Ono Food Co. Races Automated Smoothie Truck to Market

Ono Food Co. Races Automated Smoothie Truck to Market

by Nicholas Upton | Oct 17, 2019 | Automation, News

It seems like every day there is a new automated something or another in foodservice, but all the bots, automation and other futuristic stuff generally either takes a long time or it doesn’t work. But Stephen Klein, cofounder and CEO of Ono Food Co. said they’ve built...
Domino’s Throws Shade at Third-Party, but Tweaks to Compete

Domino’s Throws Shade at Third-Party, but Tweaks to Compete

by Nicholas Upton | Oct 10, 2019 | News

For a long time, Domino’s management said they didn’t see any negative effects from the explosion in third-party delivery and they continue to criticize the industry. But along with those critiques, Domino’s is significantly changing its business model to compete with...
No PR Stunt: Project DASH Delivers 1M Pounds of Donated Food

No PR Stunt: Project DASH Delivers 1M Pounds of Donated Food

by Nicholas Upton | Oct 10, 2019 | News, Third-Party Delivery

When DoorDash first announced its Project DASH charity effort that was borne out of a company hackathon last year, it was a nice goodwill moment for the industry. But it had the sheen of one of those tech-giant features that make for some nice PR and a tax write-off...
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