by Tom Kaiser | Feb 26, 2019 | Research
For all the articles, news segments and business conference quips that Amazon is responsible for the difficulties seen in the U.S. retail market as once-iconic brands continue to fall, one retail real estate expert argues that the Seattle-based mega-giant’s impact is...
by Tom Kaiser | Feb 19, 2019 | Best Practices, Research, Top Stories
Elizabeth Tomlinson worked her way up at Potbelly as an assistant manager, GM, part of the corporate operations team and then district manager. Now she’s director of ops for urbanbelly, Chicago’s hip Asian fusion concept owned by the Cornerstone Restaurant Group. Over...
by Tom Kaiser | Feb 19, 2019 | News, Research, Third-Party Delivery
Last year when Coca-Cola led a $10 million investment into delivery software brand Omnivore it marked the biggest, flashiest big-food brand jumping into the delivery landscape to date. Months after the big news, California-based Omnivore is positioning itself as an...
by Tom Kaiser | Feb 15, 2019 | News, Third-Party Delivery
With San Francisco-based Postmates filing to go public later this year, the cohort of publicly traded delivery providers is swelling to three, a boon for anyone tracking the behind-the-scenes financials of this still-growing, not-always-profitable segment of the...
by Tom Kaiser | Feb 13, 2019 | News, Research, Top Stories
As many chain restaurants face flat or declining traffic, Firehouse Subs bucked industry trends last year with gains in average unit volumes and overall traffic, which CEO Don Fox attributed exclusively to a thriving off-premises business. With a phalanx of headwinds...