by Nicholas Upton | Jan 13, 2022 | Automation, News
AI voice ordering is rolling out in a big way under a new partnership between the fast-food giant Checkers and tech partner Presto. The pair announced a plan to roll out an automated voice ordering assistant to all of the fast-food giant’s 267 company-operated...
by Nicholas Upton | Jan 13, 2022 | Best Practices, News
Olo CEO Noah Glass shared his three top predictions for 2022 as the company embarks on its first full year as a public company. Aside from going public, Glass and Olo (NYSE: OLO) had a pretty good year as one of the go-to enterprise solutions for omnichannel...
by Nicholas Upton | Jan 6, 2022 | Best Practices, News
How a smart idea gets initial traction is one of the most important moments in any business. It’s a confusing, inventive, fascinating period, and one Andrew Chen spends a lot of time thinking about. Chen is a partner at the exceptionally busy and successful...
by Tom Kaiser | Dec 29, 2021 | Best Practices, Top Stories
Delivering regular shipments of fresh, wild-caught fish from Alaskan coast to U.S. consumers is a fundamentally different challenge than restaurant delivery. No matter the complexity, the business that has exploded in popularity since the start of the pandemic as...
by Nicholas Upton | Dec 22, 2021 | Best Practices, News
This year may go down as the year of the ghost kitchen, but 2022 is looking pretty ghostly, too. As evidence, ghost-kitchen operator Kitchen United opened its ninth location in Santa Monica, Calif., and inked a new national deal with Fuku. Kitchen United CEO Michael...
by Nicholas Upton | Dec 21, 2021 | Automation, News
Ottonomy is approaching robotic delivery with a mind toward scaling where it can operate now as the broader robotic delivery industry matures. CEO Ritukar Vijay has a deep background in robotics, working for nearly 14 years on unmanned aerial drones, warehouse...