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Andrew Chen Examines the ‘Cold Start Problem’ for Platforms like Uber, Snackpass

Andrew Chen Examines the ‘Cold Start Problem’ for Platforms like Uber, Snackpass

by Nicholas Upton | Jan 6, 2022 | Best Practices, News

How a smart idea gets initial traction is one of the most important moments in any business. It’s a confusing, inventive, fascinating period, and one Andrew Chen spends a lot of time thinking about. Chen is a partner at the exceptionally busy and successful...
Sitka Salmon Shares on Building Sustainable Delivery Memberships

Sitka Salmon Shares on Building Sustainable Delivery Memberships

by Tom Kaiser | Dec 29, 2021 | Best Practices, Top Stories

Delivering regular shipments of fresh, wild-caught fish from Alaskan coast to U.S. consumers is a fundamentally different challenge than restaurant delivery. No matter the complexity, the business that has exploded in popularity since the start of the pandemic as...
Kitchen United Opens Location No. 9 with New National Partner Fuku

Kitchen United Opens Location No. 9 with New National Partner Fuku

by Nicholas Upton | Dec 22, 2021 | Best Practices, News

This year may go down as the year of the ghost kitchen, but 2022 is looking pretty ghostly, too. As evidence, ghost-kitchen operator Kitchen United opened its ninth location in Santa Monica, Calif., and inked a new national deal with Fuku. Kitchen United CEO Michael...
Ottonomy Brings ‘Context’ to Robotic Delivery

Ottonomy Brings ‘Context’ to Robotic Delivery

by Nicholas Upton | Dec 21, 2021 | Automation, News

Ottonomy is approaching robotic delivery with a mind toward scaling where it can operate now as the broader robotic delivery industry matures. CEO Ritukar Vijay has a deep background in robotics, working for nearly 14 years on unmanned aerial drones, warehouse...
Serve Robotics Raises $13M After Uber Spinoff

Serve Robotics Raises $13M After Uber Spinoff

by Nicholas Upton | Dec 15, 2021 | Automation, Top Stories

Serve Robotics just raised $13 million in a seed extension round to grow its sidewalk delivery bot operations in new markets and with new partners. The company was built inside Postmates under the company’s Postmates X division that explored cutting-edge...
HungerRush CEO: Unplug your Phone, Embrace AI

HungerRush CEO: Unplug your Phone, Embrace AI

by Nicholas Upton | Dec 15, 2021 | Automation, News

When HungerRush acquired OrderAI last December, it was a novel way to execute all the no-contact orders out there, but now HungerRush CEO Perry Turbes wants to go a few steps further. “This is a little futuristic, but it’s the way I talk about it...
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