by Tom Kaiser | Jan 3, 2020 | Best Practices, Top Stories
A facial recognition company is starting with the restaurant industry in its quest to break consumers free of the tyranny of pulling out purses, wallets or phones to pay for things. For hungry consumers, the claimed benefits are speedier transactions and instant...
by Nicholas Upton | Jan 3, 2020 | Best Practices, News, Research
As it works through a new restaurant design, Chipotle is testing new walk-up and drive-thru windows for digital orders and pickups. According to a CNBC article, the burrito giant will open around 80 restaurants with “Chipotlanes,” which is what they’re calling their...
by Tom Kaiser | Dec 19, 2019 | Automation, News, Research
With driverless grocery deliveries ramping up during the first quarter of 2020, Walmart is beginning a new autonomous delivery pilot in Houston with Nuro, the latest of several big-name partnerships for the California-based autonomous vehicle manufacturer. In an...
by Nicholas Upton | Dec 12, 2019 | Automation, News, Third-Party Delivery
In what is being hailed as the first cross-country delivery by an automated semi truck, Plus.ai brought butter from California to Pennsylvania—no driver required. The Cupertino-based (of course) company took three days to tow the 40,000-pound shipment from Tulare,...
by Tom Kaiser | Dec 5, 2019 | Best Practices, Research
With more restaurants and delivery brands vying for customers’ attention, along with the plethora of online marketing channels, it’s getting harder to promote a restaurant that could use more eyeballs on it. A new company has added a more personal option to the...
by Nicholas Upton | Dec 5, 2019 | Best Practices, Third-Party Delivery
A new report by Deloitte paints a rosy picture of delivery’s effects in Europe. Titled “Delivering Growth,” Deloitte tapped into sales data, consumer surveys and public information to explore how the explosion of delivery has changed operations for European...