“Whiteboard” Method Ensured Quality Third-Party Partnerships at Portillo’s
Negotiating with a unicorn company out of Silicon Valley, even for an established restaurant brand, can be nerve-wracking. Portillo’s, the Chicago hot-dog institution rapidly expanding into new markets, had one key tactic for getting everything they wanted from its...
Grubhub, Just Salad Partner on Virtual Restaurant
Another week brings yet another example of a third-party delivery company partnering with a restaurant to launch a new virtual restaurant. This latest is New York City-based Just Salad partnering with Grubhub to launch Health Tribes, a digital-only concept that...
Delivery Bots ‘Paused’ After Accessibility Incident
Stuck because a robot won’t move out of the way might sound like a dumb episode of “Black Mirror,” but that was the reality for a doctoral student on the University of Pittsburgh campus. Emily Ackerman, a chemical engineering student who uses a wheelchair, said she...
Ono Food Co. Races Automated Smoothie Truck to Market
It seems like every day there is a new automated something or another in foodservice, but all the bots, automation and other futuristic stuff generally either takes a long time or it doesn’t work. But Stephen Klein, cofounder and CEO of Ono Food Co. said they’ve built...
Pizza Brand Pivots to Delivery Sustainability
An atypical California-based pizza brand is diversifying itself beyond delivering pizzas into developing mobile delivery kitchens and new packaging to reduce the environmental impact of meal delivery. Originally started as a pizza restaurant that pivoted into mobile...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.