by Tom Kaiser | May 3, 2019 | Best Practices, News, Research, Third-Party Delivery, Top Stories
Pictured above: Stefania Mallett, co-founder and CEO of ezCater, addresses the crowd during her keynote address at the inaugural CaterUp conference. With approximately 300 attendees representing 185 foodservice brands, ezCater hosted its first CaterUp conference in...
by Nicholas Upton | May 3, 2019 | Best Practices, Research, Third-Party Delivery
According to a new survey from TD Bank, most restaurant operators have a delivery strategy in place, and a majority of them are using third-party delivery. One of the 10 largest banks in the U.S., TD Bank also provides investor insights, including frequent coverage of...
by Beth Ewen | Apr 25, 2019 | Best Practices, Finance, Third-Party Delivery
Just a few weeks into a test of delivery for Wetzel’s Pretzels, new CEO Jennifer Schuler counts two surprises, in a good way. “We all know the average ticket for delivery is higher; ours has been significantly higher,” with the number of items per invoice about 75...
by Nicholas Upton | Apr 16, 2019 | Best Practices, Third-Party Delivery
Not a company to focus purely on something as minor as an IPO, Uber is rolling out a voucher program while the company prepares to go public. The voucher program (demonstrated to the right) plays on the core ridesharing in a novel way by allowing businesses to offer...
by Beth Ewen | Apr 3, 2019 | Best Practices, News, Research
Paul Damico joined Naf Naf Grill as CEO in 2017, only to find the Middle Eastern cuisine brand owned by Roark Capital wasn’t on the online map. “It was like the 1990s. We didn’t have a delivery platform, we didn’t have an app,” he told the audience at the Food On...
by Laura Michaels | Apr 2, 2019 | Best Practices, Third-Party Delivery
Several years ago when Facebook entered the social media scene, franchisors often weren’t proactive in claiming their presence on the platform, leading franchisees to create their own pages. Many franchisors are still walking this back as they aim to gain control over...