Turning Point Partners With Superorder For Guest Experience
Turning Point Restaurants, the daytime dining concept with 32 locations, is now using Superorder’s AI-powered guest communication platform, with promising results. After 45 days, Turning Point experienced a 23 percent increase in average weekly Google reviews and a 60...
Lunchbox and UrbanPiper Join Forces for Global Tech Expansion
Lunchbox, an enterprise tech platform for restaurants, is partnering with UrbanPiper, a popular restaurant management platform known for its work outside the U.S. The partnership will allows Lunchbox to expand its core solutions, which includes order aggregation,...
Black Box Intelligence Acquires Guest-Experience Survey Platform Yumpingo
Black Box Intelligence (BBI), a leader in restaurant data and operational performance solutions, has acquired Yumpingo (YPG), a guest experience management and survey platform. BBI is building an AI Command Center for Restaurants, integrating guest experience...
With Social Media Key to Discovery, Marqii Rolls Out Social Management Tool
Social media has become a key driver of restaurant discovery and guest engagement. According to a study by MGH, 45 percent of U.S. diners have tried a restaurant for the first time because of a social media post from the business. Among those, 74 percent say...
Uber Connects Dine-In Reservations with Ride Scheduling
Uber is rolling out some updates for its Rides and Eats users. The new “Dine Out” section in the Uber Eats app is designed for people heading to restaurants instead of ordering in. It’ll let users find deals, make reservations at nearby spots, and schedule a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.