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SoundHound Teams with ChowNow to Deploy Smart Answering

SoundHound Teams with ChowNow to Deploy Smart Answering

by Bernadette Heier | Sep 6, 2023 | Briefs, News

SoundHound, a voice artificial intelligence company, has partnered with ChowNow, an online ordering and marketing platform designed to support independent restaurants, to enable restaurants to automatically answer and respond to inbound customer calls. Restaurants...
Evergreens Selects Bikky for Data Analytics, Marketing

Evergreens Selects Bikky for Data Analytics, Marketing

by Tom Kaiser | Aug 25, 2023 | Briefs, News Briefs

Bikky, a customer data platform built for multi-unit restaurants, announced that Evergreens, the Northwest’s destination for salads, wraps and warm bowls, selected Bikky as its customer data and analytics partner. Evergreens’ leadership team previously relied on...
Union Square Hospitality Group Selects Thanx to Power Loyalty

Union Square Hospitality Group Selects Thanx to Power Loyalty

by Bernadette Heier | Apr 20, 2023 | Briefs, News

Union Square Hospitality Group (USHG) is expanding its partnership with guest engagement platform Thanx.  Thanx will now power three USHG brands: Daily Provisions, an all-day neighborhood kitchen, Blue Smoke, a barbecue joint and Marta, a Roman-inspired pizzeria and...
Flybuy, Olo Launch Partnership, Streamline Restaurant Pickup

Flybuy, Olo Launch Partnership, Streamline Restaurant Pickup

by Tom Kaiser | Mar 9, 2023 | Briefs, News

Location-based customer experience platform, Flybuy, announced two new integrations with Olo to streamline staff operations. Flybuy Pickup is now fully integrated to provide ETA and arrival events within Olo Expo, optimizing order prep and hand-off. Flybuy Pickup is...
Restaurants Adopt Automation to Navigate Industry Challenges, Survey Says

Restaurants Adopt Automation to Navigate Industry Challenges, Survey Says

by Bernadette Heier | Feb 2, 2023 | Briefs, News, Research

As restaurateurs around the world are grappling with high inflation rates, labor shortages, and economic uncertainty, technology seems to be key in addressing macroeconomic conditions, according to the 2022 Global State of the Hospitality Industry survey by...
Drizly Alcohol Delivery Comes to Gopuff

Drizly Alcohol Delivery Comes to Gopuff

by Tom Kaiser | Feb 1, 2023 | Briefs, Third-Party Delivery

Drizly, an Uber subsidiary focused on alcohol delivery, announced a new partnership with instant delivery provider Gopuff. This new collaboration brings the full Gopuff assortment of beer, wine and spirits to Drizly’s online alcohol shop, while expanding the...
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