by Tom Kaiser | Aug 28, 2023 | News, Third-Party Delivery
DoorDash is developing an AI-powered system to help restaurants take orders over the phone without any dedicated merchant manpower. The delivery giant said this optional new tool is a response to 1 in 5 delivery customers preferring to order takeout over the phone,...
by Tom Kaiser | Aug 25, 2023 | Briefs, News Briefs
Bikky, a customer data platform built for multi-unit restaurants, announced that Evergreens, the Northwest’s destination for salads, wraps and warm bowls, selected Bikky as its customer data and analytics partner. Evergreens’ leadership team previously relied on...
by Peter Backman | Aug 24, 2023 | News, Top Stories
FOD International is a new focus on the international delivery market, and how it differs from North America. Contributing editor Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and...
by Bernadette Heier | Aug 23, 2023 | News, Third-Party Delivery
Seven years ago, Tony Colley found himself food insecure. Despite a former, long career in corporate finance, a failed business venture left him with only a few hundred dollars to his name while living in Toronto. Colley eventually landed a part-time job for a local...
by Tom Kaiser | Aug 23, 2023 | News, Top Stories
Standing on a patch of solid ground between established tech giants and the startups struggling through this strained investor market, ItsaCheckmate founder and CEO Vishal Agarwal wants the industry to see the success stories beyond the layoffs and acquisitions...
by Tom Kaiser | Aug 23, 2023 | News
In a bid to help restaurants simplify their back-of-the-house and digital operations, managed review provider Marqii announced a new partnership with the MarketMan restaurant management system. With this partnership, restaurants can simplify all of their back-of-house...