by Nicholas Upton | Jun 16, 2022 | Automation, News
You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI...
by Nicholas Upton | Jun 16, 2022 | Best Practices, News, Third-Party Delivery
Zalat Pizza founder Khanh Nguyen is a self-professed pizza zealot. Once a lawyer, a tech founder and then a pizza-pie innovator, he’s exceptionally focused on making some of the very best pizzas in the Dallas area. He also thinks of himself as the very first...
by Tom Kaiser | Jun 9, 2022 | News, Top Stories
For all of the innovation in the logistics, marketing and automation of restaurant delivery, there’s no escaping the fact that most food taken off the premises pales in comparison to the quality of food eaten fresh off the line. Thanks to a homegrown invention from a...
by Tom Kaiser | Jun 9, 2022 | News, Third-Party Delivery
Taking a page from Goldbelly, the marketplace sending gourmet food across the country, Uber has launched a nationwide shipping program to get consumers across the country whatever they’re craving, whether it comes from NYC, Miami or LA, with more cities coming soon....
by Matthew Liedke | Jun 9, 2022 | Best Practices, News, Third-Party Delivery
Third-party platforms bring plenty of new tools to the table for business owners. But industry leaders at FODC ‘22 said restaurant fundamentals remain the most important component. The panel, moderated by Meredith Sandland, managing director of Delivering the Digital...
by Tom Kaiser | Jun 9, 2022 | News
Lunchbox is adding to its portfolio of online ordering, delivery integrations and multi-channel marketing through the acquisition of NovaDine, a North Carolina-based provider of digital ordering management for multi-unit restaurant chains. As Lunchbox accelerates...