Are Ghost Kitchens a ‘Springboard’ to Restaurant Ownership?
One of the original promises of ghost kitchens was lowering the barrier for restaurant entrepreneurs to start their own companies. And for many restaurant startups, the promise has been fulfilled, even as enterprise brands flooded the ghost kitchen segment. Daniella...
Paytronix Sees Digital Guest Experience Extending Beyond Restaurants
It’s getting easier to picture the next generation of dining experiences, especially as restaurants and tech providers are bringing new features to the loyalty and customer engagement spaces. Whatever kinds of space grains we’ll be eating, the rest of the experience...
Reef Cheers Renewal of Miami Policy for Mobile Units
As Reef and other ghost kitchen operators have learned, municipal approval is a lynchpin vital to the present and future of the category. Last week, commissioners in its hometown of Miami unanimously renewed an ordinance created to regulate app-based delivery and...
Uber, BP Form Global Convenience Partnership
Uber CEO Dara Khosrowshahi announced the global delivery and ride-sharing giant’s first global convenience store partnership with BP. Over the next three years, the two companies aim to have more than 3,000 retail locations available for delivery on Uber in Australia,...
Instacart Slashes Valuation with Employees Top of Mind
Instacart made some finance news when it voluntarily slashed its valuation by almost 40 percent, from nearly $40 billion to $24 billion. That seems quite bad at first blush, but the valuation dip offers a window into the mismatch between venture capital valuations and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.