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Why Virtual Restaurants Can’t Be an Afterthought

Why Virtual Restaurants Can’t Be an Afterthought

by Laura Michaels | May 12, 2022 | News, Top Stories

Remember when Pasqually’s Pizza & Wings drew the ire of some customers after it was discovered the virtual brand was really Chuck E. Cheese in disguise? Applebee’s, too, came under fire for the Neighborhood Wings menu it rolled out on Grubhub, but that reaction is...
Actionable, Real-time Data Is Key to Driving Restaurant Sales

Actionable, Real-time Data Is Key to Driving Restaurant Sales

by Laura Michaels | May 12, 2022 | Best Practices, News

The topic of the Food On Demand Conference panel was translating data into top line growth, but with so much information at their fingertips, the chief technology officers at Blaze Pizza, Jack in the Box and Freebirds World Burritos all agreed they need to first...
Robomart, Unilever Reinventing Mobile Ice Cream Trucks

Robomart, Unilever Reinventing Mobile Ice Cream Trucks

by Tom Kaiser | May 12, 2022 | Briefs, News, Third-Party Delivery

The concept of an ice cream shop on wheels dates back to the Great Depression, but Robomart is bringing it into the modern era through a partnership with Unilever under its mobile, virtual storefronts simply called The Ice Cream Shop.  Through the deal, Unilever will...
RMDA Launches App Connecting Consumers with Local Restaurants, Delivery Service Providers

RMDA Launches App Connecting Consumers with Local Restaurants, Delivery Service Providers

by Tom Kaiser | May 12, 2022 | Briefs, News, Third-Party Delivery

The Restaurant Marketing and Delivery Association (RMDA) launched a consumer marketplace called LocalDelivery that was created to match consumers with local restaurants that are exclusively delivered by local delivery service providers.  Based in Austin, Texas, the...
How Jamba, Applebee’s and More Big Brands Tackle Technology

How Jamba, Applebee’s and More Big Brands Tackle Technology

by Beth Ewen | May 6, 2022 | News

Executives at Red Robin, Dine Brands, Focus Brands and Olo answered questions about digital strategy posed by Franchise Times’ Laura Michaels, left. How do Focus Brands, Dine Brands and Red Robin determine which delivery and off-premises initiatives...
How Uber Eats Aims to Be ‘Super App’ for Both People and Things

How Uber Eats Aims to Be ‘Super App’ for Both People and Things

by Beth Ewen | May 5, 2022 | News

Kelly Seeman, right, discussed Uber Eats’ dual strategy to deliver people and things on Day Two of the Food On Demand Conference. Editor Tom Kaiser asked the questions. At his feet is a margarita cocktail kit Seeman had delivered on stage to celebrate Cinco De...
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