Kernel Revamps Off-Premises Model for Dine-In Demand
Takeout and delivery are fast-growing segments for limited-service restaurants. Kernel, a plant-forward eatery by Chipotle founder Steve Ells, was designed to take advantage of this trend. The cashierless New York City restaurant opened in February with no seating as...
Dashboard Ordering. How Big Could It Get?
The way Cynthia Hollen sees it, the next disruptive technology isn’t ChatGPT or facial recognition. It’s your dashboard. Hollen, CEO of Mavi.io, which offers a platform for in-car retail commerce called OnMyWay, delivered a Knight Rider vision for the future at...
A Behind the Scenes Look at the Robot-Run Restaurant CaliExpress by Flippy
CaliExpress by Flippy bills itself as the world’s first fully autonomous restaurant. The fast-food restaurant, operated by Miso Robotics in Pasadena, California, is an hour’s drive from my home, so I set out after the July 4 holiday to check out the pop-up eatery. At...
ConverseNow Teams with Valyant to Accelerate Voice AI in Drive-Thrus
Fueled by the restaurant industry’s push to use tech for better efficiency, two big AI-voice ordering players have teamed up. ConverseNow, which automates ordering for restaurants with AI, announced Tuesday it’s acquiring Valyant AI, a provider of drive-thru...
Delivery Hero Prepares To Write a Lot of Zeros
German company Delivery Hero (DH), which operates in more than 70 countries and partners with around a half-million restaurants, may face a fine of nearly a half-billion dollars from the European Commission (EC) for alleged antitrust violations connected to its...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.