Coco Robots Now Deliver for DoorDash in LA and Chicago
DoorDash has partnered with Coco Robotics to launch an autonomous delivery service in Chicago and Los Angeles. This builds on an existing pilot program with Wolt—DoorDash’s international arm, where Coco bots have been making deliveries in Helsinki, Finland, since...
Sizl Wants To Deliver Chicken Kyiv To Your Door
Ask Alex Kolesnikov, CEO of Sizl, a Chicago-based dark kitchen start-up, about his company’s commitment to sourcing from local farms, and watch his face light up. “It’s my favorite topic,” he said in an interview. He and his team find everything from tomatoes and...
The New Phygital Report Indicates Kiosk Comfort and Loyalty Confusion
Hope Neiman, the CMO at Tillster, the technology and loyalty-solutions provider for QSRs and fast-casual brands, has been around restaurant-industry data for many years. She doesn’t shock easily. Yet the results of the organization’s new Phygital Index Report jolted...
Steve Ells’ Startup Kernel Axes Robots and Rebrands
Chipotle founder Steve Ells is no stranger to shaking things up. His latest venture, Kernel Foods, has undergone a major makeover. Now rebranded as Counter Service, the New York-based startup has shifted gears to an artisanal, “mostly sandwich” concept. The original...
Sauce Adds a Customer Retention Module To Its White-Label Delivery Platform
There is a science to running effective customer-retention programs. Do it right and loyalty results. Do it wrong and apathy results. Yet many operators don’t have the time or training to do it well. Li-ran Navon, the CEO and founder of Sauce, known for its...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.