Outstanding Operator: Jack in the Box
Jack in the Box is a Food On Demand Outstanding Operator. It wasn’t that long ago when Jack in the Box, known for its jumbo smash burger and 24-hour breakfast menu, did only 1 to 2 percent of digital sales. That’s not jack. But it’s no jackpot. Today things are...
Yum Brands Partners with Nvidia, Brings More AI to Restaurants
The parent company of brands like Taco Bell, Pizza Hut, and KFC, is teaming up with tech giant Nvidia to bring more AI into its restaurants. Over the next few months, the following tech will be rolled out: Voice-Activated Order-Taking AI Agents: These systems will...
CC’s Coffee House Finds Success in Drive-Thru With a New Kind of AI Helper
There has been plenty of coverage about voice AI in the drive-thru. No need to rehash the story of Wendy’s. But that’s not the story of CC’s Coffee House. It has a platform that deploys AI that it has been testing in three locations. And it has reached a verdict: sold...
Outstanding Operator: Chef on Call
Chef on Call, a Canada-based quick-service delivery restaurant, that specializes in home-style comfort food, is a Food On Demand Outstanding Operator. Prashant Patel, a partner at Chef on Call’s corporate team, vividly remembers when he first discovered...
First-Party Delivery and Kiosks Are Expected To Grow in 2025
The unified restaurant platform Qu has been publishing a State of Digital Report for six years now, based on the results of a comprehensive survey of fast casual and QSR brands. For this year’s report it gathered insights from 170 enterprise brands that represent...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.