Outstanding Operator: Playa Bowls
Playa Bowls is a Food On Demand Outstanding Operator. Founded by avid surfers Robert Giuliani and Abby Taylor, the brand was inspired by their surf trips to places like Panama, Costa Rica, and Hawaii. There, they discovered unique versions of acai and pitaya bowls....
Incept AI Has a Drive-Thru Order-Taking Solution That Minimizes Secondary Noises
There’s a poorly kept secret about the effectiveness of voice AI systems in the drive-thru. Secondary noises coming from the car are a real pain. “In previous versions of the technology, the AI agent would get confused by interfering speech,” said Umut Isik, CEO of...
Domino’s Partners with DoorDash to Expand Delivery Reach
Domino’s has entered into a partnership with DoorDash. The pizza giant will leverage DoorDash’s marketplace for ordering while continuing its delivery service through its own drivers. The pilot program is already underway in select locations, with a nationwide rollout...
A TouchBistro Survey Underlines the Strength of Takeout and Delivery
Headlines about the restaurant industry last year were filled with gloom. Stories about inflation, wage pressures, consumer dissatisfaction. Things seemed bleak. But a new survey from TouchBistro shows consumers in 2025 are feeling better about restaurants, especially...
Outstanding Operator: Perkins
Perkins is a Food On Demand Outstanding Operator. Perkins is more than breakfast. That’s not the brand’s motto but it may as well be as that’s where the brand’s head is at in 2025. But let’s be clear: the brand, which operates close to 300 locations in the U.S. and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.