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Operators Aim for Integration and Less Friction With New Loyalty Programs

Operators Aim for Integration and Less Friction With New Loyalty Programs

by Matthew Liedke | May 20, 2025 | News

Of the customers who visit Blaze Pizza’s 300 locations, just 15 percent use the brand’s loyalty program. Casey Terrell, Blaze Pizza vice president of marketing, admits it’s not the end-all, be-all answer. However, it is still an important and useful tool in driving...
Increasing Price is Essential, But How Much Are Consumers Willing to Pay?

Increasing Price is Essential, But How Much Are Consumers Willing to Pay?

by Emilee Wentland | May 20, 2025 | News

Restaurant operators can be scared to raise prices. Sure, it can make up for labor costs and inflation, but how will it impact consumer trends in the long term? To keep customers loyal to a brand, operators might go longer than they should without increasing menu...
New Grubhub Owner Wonder Raises Another $600 Million

New Grubhub Owner Wonder Raises Another $600 Million

by Bernadette Heier | May 14, 2025 | News

Wonder doesn’t look like it’s slowing down anytime soon. The food hall startup just raised another $600 million, according to a LinkedIn post from CEO Marc Lore. The latest funding boosts Wonder’s valuation to over $7 billion. It follows a $700 million equity...
Autolane Launches Curbside Operating System for Autonomous Food Delivery

Autolane Launches Curbside Operating System for Autonomous Food Delivery

by Adam Wahlberg | May 14, 2025 | News

If the future of QSR-food delivery is parking lots designed for the movement of autonomous vehicles, operators are going to need a tech provider to orchestrate things. Autolane is carving out this space with the launch of OpenCurb OS, a curbwide operating system that...
Operators Who Want Young Consumers Need To Market Appropriately

Operators Who Want Young Consumers Need To Market Appropriately

by Adam Wahlberg | May 13, 2025 | News

Let’s just state the obvious. If you want to capture the interest of Gen Z, an ad on a local TV channel or a neighborhood billboard won’t cut it. “You can’t market to everyone at the same time,” said Geoff Alexander, president and CEO of Wow Bao, during a panel...
Restaurant Operators Accelerate Digital Pace to Match Online, Off-Prem Orders

Restaurant Operators Accelerate Digital Pace to Match Online, Off-Prem Orders

by Matthew Liedke | May 12, 2025 | News

The digitization of restaurants continues to happen at a rapid rate, meaning restaurant leaders have to keep their heads on a swivel, or else get left behind. Christophe Poirier, chief concept officer for KFC’s spin-off Saucy, gave that sentiment Tuesday during a...
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