by Jim Rand | Dec 18, 2024 | News
Contributing writer Jim Rand is a seasoned hospitality professional with decades of experience scaling catering operations for major brands. In this four-part series, he shares key insights to help restaurant operators tap into the catering channel for growth. ...
by Adam Wahlberg | Dec 17, 2024 | News, Third-Party Delivery
You know the feeling you get when you watch Rudy? That’s what Walk-On’s Sports Bistreaux wants you to feel about its food and atmosphere. It’s a brand built on the spirit of the walk-on athlete, like Rudy Ruettiger was at Notre Dame, and like Walk-On’s founders...
by Adam Wahlberg | Dec 16, 2024 | Automation, News, Research
If you’ve ever seen a Starship delivery robot on a college campus, you might think, well, that’s adorable. You might even want to pat it. Lots of students do. But a new survey from Starship reveals that consumer sentiment toward their meal-delivery robots go beyond...
by Bernadette Heier | Dec 12, 2024 | News
Pizza chain Mellow Mushroom is embracing digital transformation. Recently, the brand teamed up with QSR Automations for some major tech upgrades, starting with integrating kitchen display systems (KDS). These digital screens replace paper-based tickets in the kitchen,...
by Adam Wahlberg | Dec 11, 2024 | News, Research
It’s one of the eternal questions in the restaurant world: at what price point would consumers be persuaded to come in for pickup instead of delivery? Medallia, a customer and employee experience research firm, suggests a formula: if your pickup pricing is 25 percent...
by Bernadette Heier | Dec 11, 2024 | News
Taco Bell is shaking up the traditional drive-thru experience, by giving customers the opportunity to appear in its 2025 Super Bowl commercial. It’s all part of Taco Bell’s Live Más Drive-Thru Cams campaign. At select locations, Taco Bell Rewards members can...