Outstanding Operator: Portillo’s
Portillo’s is a Food On Demand Outstanding Operator. When Portillo’s opened in 1963, it sold hot dogs for 30 cents out of a 12-foot trailer. By 1983 it had launched its first drive-thru, arming employees with walkie-talkies to communicate orders to the kitchen....
SoundHound AI Rolls Out New Voice Features and Bets Big on Cars
SoundHound AI has been living up to its name lately by making a lot of noise in the Voice AI industry. The company, which powers more than 10,000 restaurant locations with its voice and conversational technology, recently announced new tools for operators, including...
Kea Introduces An AI Phone System That Can Be Set Up in One Hour
Voice AI solutions for phone ordering aren’t exactly a new thing. Kea has been offering them since 2017. But back then it would take three to six months to get a voice-ordering interface up and running. Today it takes an hour. “It’s taken years of development effort...
Outstanding Operator: 7 Brew Coffee
7 Brew Coffee is a Food On Demand Outstanding Operator. The coffee chain, which also serves a range of smoothies, teas, lemonades, and energy drinks, keeps gaining popularity. Back in 2021, the brand had only seven locations in Arkansas; now it has more than...
Brizo FoodMetrics Is Helping Operators Not Freak Out Over Tariffs
The tariffs are here. Us with Canada, China, and Mexico, them with us. Will they create havoc for operators, who may need to absorb commodity cost increases? Maybe. Brizo FoodMetrics is helping operators move with the times. Brizo FoodMetrics gathers analytics from...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.