by Adam Wahlberg | Apr 23, 2024 | News, Research
Two significant industry surveys recently came out, one voicing the opinions of consumers and the other operators, both revealing agreement in two areas: kiosks and loyalty programs. Tillster polled more than 1,000 U.S.-based quick-service and fast-casual diners about...
by Adam Wahlberg | Apr 22, 2024 | News, News Briefs
If you are a consumer in the greater Seattle area craving one of Panera’s tasty soups, or a diner in Detroit hankering for a slice from Jet’s Pizza, you will soon be able to look to the skies for sustenance through a new drone-delivery option. Flynn Group, the largest...
by Beth Signarovitz | Apr 22, 2024 | News, News Briefs
Retail technology solutions company Sparkfly announced its partnership with Olo, a top restaurant technology provider. Sparkfly’s technology promises a higher degree of personalization and rewards for Olo’s brands as the two platforms work together. The integration...
by Nancy Luna | Apr 19, 2024 | News, Top Stories
The uproar Wendy’s faced regarding its alleged intention to introduce surge pricing at hundreds of its fast-food restaurants could have spelled doom for dynamic pricing startups like Juicer. However, rather than causing setbacks, the controversy surrounding...
by Bernadette Heier | Apr 16, 2024 | News, Third-Party Delivery
After a year-long partnership, Wonder has acquired Relay, a New York City-based delivery service. The move is part of the food hall concept’s strategy to streamline delivery operations. Relay maintains its own fleet of contracted couriers, mainly on bikes,...
by Nancy Luna | Apr 15, 2024 | News, Third-Party Delivery
The traditional ghost kitchen model is blowing up. Formerly a pioneer in the industry, Kitchen United no longer operates physical storefronts. Operational challenges have plagued food trailers operated by Reef Technology, whose presence in the US has diminished...