by Tom Kaiser | Feb 6, 2020 | News, Research
Like the brass at most ghost kitchen brands, Virtual Kitchen Co. CEO Ken Chong is reticent to share many details about his fast-growing network of Bay Area delivery-only kitchens he founded with fellow Uber vet Matt Sawchuk. After starting in 2018, the company has six...
by Tom Kaiser | Jan 23, 2020 | Research, Top Stories
The term “self delivery”—which, of course, means customer pickup—never fails to solicit a laugh here at FOD, but nothing’s funny for restaurants looking to convert delivery customers to takeout customers willing to grab their meals in person. To evaluate the changing...
by Nicholas Upton | Jan 23, 2020 | Research, Third-Party Delivery
The future of the restaurant industry is hard to imagine, but the National Restaurant Association (NRA) worked with a group of futurists to see how the future of convenient food will likely look based on the industry’s trajectory and the expansion of technology. NRA...
by Nicholas Upton | Jan 23, 2020 | News, Research
A new study making the rounds shows DoorDash drivers making just $1.45 base hourly pay before tips and making the food-delivery economy at large look pretty dismal. And without real-world data, this is what makes the news. The report appeared on Salon, and a handful...
by Nicholas Upton | Jan 17, 2020 | Best Practices, Research
Virtual restaurant operation is one of the sexy new things that has restaurants buzzing, but as the virtual restaurant segment grows, there seem to be three dominant paths that take full advantage of the potential for new ways of doing business. Industry leaders...
by Tom Kaiser | Jan 17, 2020 | Research
The bigger third-party delivery gets, the more incentives restaurants have to move Grubhub, DoorDash or Postmates customers to in-house channels that don’t cost nearly as much. Filling this gap between self delivery and using national delivery brands that charge...