Uber Vets Quickly Scale Virtual Kitchen Co.

Uber Vets Quickly Scale Virtual Kitchen Co.

Like the brass at most ghost kitchen brands, Virtual Kitchen Co. CEO Ken Chong is reticent to share many details about his fast-growing network of Bay Area delivery-only kitchens he founded with fellow Uber vet Matt Sawchuk. After starting in 2018, the company has six...
Soup’s On: FOD Tests ‘Self-delivery’

Soup’s On: FOD Tests ‘Self-delivery’

The term “self delivery”—which, of course, means customer pickup—never fails to solicit a laugh here at FOD, but nothing’s funny for restaurants looking to convert delivery customers to takeout customers willing to grab their meals in person. To evaluate the changing...
Why Bad Data Should be Counterpunched

Why Bad Data Should be Counterpunched

A new study making the rounds shows DoorDash drivers making just $1.45 base hourly pay before tips and making the food-delivery economy at large look pretty dismal. And without real-world data, this is what makes the news. The report appeared on Salon, and a handful...
ChowNow Moves Delivery Customers In-House

ChowNow Moves Delivery Customers In-House

The bigger third-party delivery gets, the more incentives restaurants have to move Grubhub, DoorDash or Postmates customers to in-house channels that don’t cost nearly as much. Filling this gap between self delivery and using national delivery brands that charge...