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An Operator’s Look Inside DoorDash Kitchens Full Service

An Operator’s Look Inside DoorDash Kitchens Full Service

by Tom Kaiser | Sep 2, 2021 | News, Third-Party Delivery, Top Stories

Under the new DoorDash Kitchens Full Service program, restaurants can hand over the keys to their brands to the delivery platform’s new army of chefs. We asked one of the first clients in its San Jose facility what got them to sign on the dotted line, and how it’s...
Alphabet’s Drone Division, Wing, Hits 100K Delivery Milestone

Alphabet’s Drone Division, Wing, Hits 100K Delivery Milestone

by Tom Kaiser | Sep 2, 2021 | Automation, News, Third-Party Delivery

Wing, Alphabet’s drone subsidiary, surpassed the 100,000-customer delivery mark in recent days, following years of test deliveries—many of which have taken place in Logan, Australia, billed as the drone delivery capital of the world. Announced in a recent blog post,...
NCR’s Hospitality on Regaining ‘Intimacy’ with Customers

NCR’s Hospitality on Regaining ‘Intimacy’ with Customers

by Tom Kaiser | Aug 26, 2021 | News, Third-Party Delivery, Top Stories

Turning around a big ship is a timeworn metaphor. In the restaurant technology space, NCR is the $6 billion giant trying to gracefully maneuver through the Suez while younger, more nimble competitors slip past on whitecaps of investor enthusiasm. After losing its...
Nextbite Launches Three Breakfast Concepts

Nextbite Launches Three Breakfast Concepts

by Tom Kaiser | Aug 26, 2021 | News, Third-Party Delivery

Breakfast is becoming a bigger deal in the Nextbite universe, as the virtual restaurant provider launches three new delivery-only breakfast concepts. The menu items will range from traditional and gourmet breakfast sandwiches to chicken and waffles and breakfast...
Gig-Work Legal Shield Prop 22 Deemed ‘Unconstitutional’

Gig-Work Legal Shield Prop 22 Deemed ‘Unconstitutional’

by Nicholas Upton | Aug 25, 2021 | News, Third-Party Delivery

The landmark Proposition 22 that carved out exceptions to California’s AB5 legislation has been deemed unconstitutional by a California judge. Under Proposition 22, which passed in November of 2020, delivery and driver gig workers did not fall under a test to...
Native Delivery Pays Off According to Latest Delivery Study

Native Delivery Pays Off According to Latest Delivery Study

by Tom Kaiser | Aug 19, 2021 | COVID-19, News, Research, Third-Party Delivery

A new consumer survey from SMG, the latest in an ongoing study of trends in the food delivery market, shows native delivery making inroads as 23 percent of U.S. consumers reported ordering food directly from restaurants with their own delivery platforms compared to 24...
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