Now that the dust has settled from this year’s Food On Demand Conference, we reached out to our moderators and panelists to answer any outstanding audience questions we weren’t able to cover during the live Q&A sessions. If you have any additional questions for us...
Because everything in the restaurant universe seems like a roll of the dice these days, SeeLevel HX’s title for its FODC presentation on its latest survey, “Are you gambling on your customers?”, seems apropos. Vice President of Operations and Partner Donna Goodwin...
Shortly after announcing its move into the convenience-store space, DoorDash, the largest third-party delivery service in the U.S., announced its first move into grocery through partnerships with grocers across the country. Customers in the Bay Area, Los Angeles,...
Philadelphia is the latest major U.S. city capping fees and placing new restrictions on third-party delivery services. Signed by Mayor Jim Kenney and effective immediately, the new bill limits delivery fees, mandates that fees must be transparent to customers and that...
Now that meal delivery has expanded far beyond the urban markets that fueled the industry’s growth the last decade, some delivery providers are differentiating themselves with a more selective roster of restaurants. First came Slice, which focuses exclusively on pizza...
FreshDirect, an online grocery delivery provider based in New York City, is expanding southward along the Acela corridor into the Washington, D.C. metro area through a partnership with micro-fulfillment brand Fabric. Launching in late 2020, this will enable two-hour,...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.