The Latest News
Immigration Crackdown Impacts Restaurant Operations, Delivery Services Nationwide
From raids prompting staff shortages and temporary restaurant closures in New Orleans to stores turning to free delivery for concerned consumers on the East Coast, restaurants are adjusting operations in response to the immigration crackdown.
Brands Mixing Classic Service With Modern Experience to Win Customers
Fine-tuning operations with fundamentals while making restaurants appealing to younger clientele are key to getting guests in the door.
Olive Garden’s New Cheese Grater Deliveries Continue Broader Industry Trend
The Italian-American dining brand’s signature cheese graters are permanently available for delivery and to-go. The effort adds to industry-wide push to offer in-house dining magic to off-premises guests.
Walk-On’s Sports Bistreaux Launches Digital Catering Platform for First-Time
Walk-On’s new digital catering program uses data and customer insights to streamline operations and ordering.
DoorDash Expands Drone Deliveries in Dallas Area
DoorDash and Flytrex launch drone deliveries in Dallas suburbs, offering orders from dozens of local and national restaurants.
Point B Launches a Tech Innovation Center For Operators
A trip to Chicago could illuminate tech possibilities for operators, who may be unsure which platforms might be right for them. Point B’s Innovation Center offers more than 70 screens to test.
Panso Streamlines Tech and Reduces Headaches For Operators
It integrates your hospitality and CRM platforms into one system. Best of all: you own your data.
SpotOn Launches GoTo Place to Take on Restaurant Super Apps
POS provider SpotOn is taking aim at apps like DoorDash and Uber Eats with its own mobile ordering app.
The Great Merger Wave: Why Delivery Giants are Eating Each Other
The global food delivery industry is experiencing unprecedented consolidation, with billion-dollar acquisitions reshaping the competitive landscape.
Independent Pizza Shops Are Succeeding With a 20th Century Formula
Pick-up and first-party delivery are back in a big way.
Mealogic Raises a Haul For Its B2B2C Meal Delivery Platform
It brought in $16 million to expand its meals-as-medicine program.
Donatos’ Next Slice of Innovation is an Autonomous Pizza-Making Hub
Donatos partnered with Appetronix to debut an automated pizza making machine. The vending-style unit operates 24/7, cooking fresh, customizable pizzas in real-time.
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Food On Demand Topics
Finance
Kitchen United CEO, CBO Detail Plans for $100M Investment
Kitchen United raised $100M and announced plans to grow from 15 to 500 locations, partly with Circle K, a partnership that could rival its work with Kroger.
Research
U.S. Delivery Sales, DoorDash Share Still Growing
Delivery sales are still growing, and DoorDash’s U.S. market share is now up to 59 percent according to Bloomberg Second Measure.
The Deliverers
Global Food Delivery Giants Navigate Economic Disparities
A look at the global food delivery market, where population dynamics and economic output create vast opportunities and challenges.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Could Voice AI Be Your Most Effective Drive-Thru Cashier?
Humans are slower and don’t love to suggest sell. Technology doesn’t mind.