The Latest News

The Catering Journey Part 3: Building Capabilities—Human, Physical Plant, Technological
In part three of the series, Jim Rand explores key components of a successful catering program, from leadership and sales to menu design, operations, and tech tools for growth.

The Gridwise Gig Mobility Report Reveals Delivery’s Strength
There seems to be no ceiling for the revenues of third-party delivery providers.

Outstanding Operator: gtk
From a visionary concept inspired by food trucks to a thriving delivery and takeout-focused model, gtk is making local waves with innovative menus, smart tech, and community focus.

Richtech Robotics Opens a Café With a Talking Humanoid Barista
In Las Vegas you can go to a coffee shop and a robot will greet you and make your drink. The future is here.

The Future of Meal Delivery Might Be Cargo Bikes
The next fleet of delivery vehicles might not be cars but bikes. Plenty of states are offering incentives.

Mealogic Launches a Food-as-Medicine B2B Platform
Mealogic doesn’t make the dietary plan meals. But it can get them to you.

Starship Delivery Bots Head to New U.S. Campuses
Georgia Tech and University of New Mexico are among the new schools gaining Starship’s robotic deliveries.

Could DoorDash’s New Discount Programs Pose a Revenue Challenge for Restaurants?
Restaurants must offer a minimum 25 percent discount on at least five or more items to participate in new Happy Hour and Lunch Specials programs.

Yum Brands Bets Big on Tech: Digital Sales Up and Voice AI Expansion Ahead
The company, home to brands such as Taco Bell and KFC remains bullish on tech as a key driver of growth. And is set to automate hundreds of drive-thrus.

Serve Robotics and Shake Shack: A Hollywood Romance in the Making
There are currently 100 of these robots moseying around Los Angeles. More are coming.

DoorDash Adds Max Streaming, Joining Trend of Bundled Digital Offerings
This move is part of a growing trend where online delivery platforms are bundling services in response to consumer demand for value and cost savings.

Ever Heard of Telematics? You Should. It Can Be a Key to Delivery Safety and Savings
Operators who try usage-based insurance might find an advantage.
Food On Demand Topics
Finance
Ghost Financial Inks $100M Deal with Cruising Kitchens
Ghost Financial will be the exclusive financial partner for Cruising Kitchens, a mobile ghost kitchen builder and food truck fabricator based in Texas.
Research
New Survey Examines Regional Restaurant Preferences
In a recent survey, consumers showed their varying preferences for how they utilize restaurants, delivery and digital ordering. The survey, from data and analytics firm PYMNTS, with Paytronix as a surveying partner, asked more than 1,100 consumers across the country...
The Deliverers
Olive Garden Changes Its Mind About Delivery
Olive Garden was one of the last of the delivery holdouts. Uber welcomes it into the fold.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Chipotle Employs a Robot Called Autocado
Chipotle steps confidently into an automated future by placing its Autocado robot in one store and its Augmented Makeline in another.